Traveling through Zurich Airport can be a stressful experience. Too often travelers leave personal items behind, whether it’s on the plane, at the airport security screening or in one of the many shops, restaurants and cafés.
If you’ve lost something at the Zurich International Airport (ZRH), here’s how to retrieve it through the Airport Lost Property services.
Find out how to report your lost property and increase your chances of getting it back quickly.

About Zurich Airport (ZRH)
Zurich Airport, officially named Flughafen Zurich (IATA: ZRH), is Switzerland’s busiest airport and one of the most important aviation hubs in continental Europe. Located approximately 13 kilometres north of Zurich city centre in Kloten, the airport handles tens of millions of passengers annually on routes to destinations across Europe, North America, the Middle East, Asia, and Africa. It serves as the main hub for Swiss International Air Lines and connects Switzerland to the global aviation network.
The lost property service at Zurich Airport is managed by Swissport Lost and Found, located in the Arrival 1 area. The service handles items recovered within the terminal building and coordinates with airlines for on-board losses.
What Should You Do If You’ve Lost Something at Zurich Airport ?
If you have lost an item at Zurich Airport, report it to the Swissport Lost and Found service as soon as possible. Items found within the terminal are submitted to this office. For items left on a plane, contact your airline directly, as carriers handle on-board lost property separately.
The service operates daily with extended hours from early morning to early evening, making it accessible across most of the travel day.
How to Report a Lost Item at Zurich Airport
Visit the Swissport Lost and Found office at Swissport Lost and Found Arrival 1, Flughafenstrasse, 8302 Kloten during opening hours. Provide your flight details, the area of the airport where the loss occurred, and a clear description of the item. Leave your contact details for follow-up.
You can also fill out and submit our Lost & Found Reporting Form on this platform, so our team can assist you in locating your lost item(s).

Key Things to Know About Zurich Airport Lost Property
- The Swissport Lost and Found service is open Monday to Sunday: 5:00 AM to 9:00 PM
- Items found on aircraft must be reported to the relevant airline
- Zurich Airport is one of the busiest airports in Europe; report quickly for best results
- The service is located in the Arrival 1 area
- Bring identification when collecting your item in person
Tips to Efficiently Report a Lost Item
- Report the loss before leaving the airport if possible
- Note the terminal, concourse, or gate where the loss occurred
- Describe the item clearly: type, brand, colour, and contents
- For on-board losses, contact your airline in addition to the airport service
- Include a working phone number and email for follow-up
Contact Zurich Airport Lost and Found
Lost and Found Zurich Airport
Address : Swissport Lost and Found Arrival 1
Flughafenstrasse
8302 Kloten
Opening hours : Monday to Sunday: 5:00 AM to 9:00 PM
Can You Recover Your Item After Leaving Zurich ?
The extended daily hours make remote follow-up straightforward. If you have already left Switzerland, contact the service during operating hours to check whether your item has been logged. If a match is confirmed, discuss postal return options or arrange for an authorised representative to collect on your behalf with written permission and identification.
Recent Items Lost at Zurich Airport (ZRH)
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White Apple AirPods case with a name written on it in the seat pocket on Swiss International Air Lines flight from Zurich airport (Switzerland) to Nice airport (France)
Description of lost item(s) : AirPod Case with “KA***R” written on it Location of loss : It is for in the front pocket of Seat 28D in the LX560 from Zurich (taking…
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Grey iPad Pro on Oman Air flight from Zurich airport (Switzerland) to Muscat airport (Oman)
Description of lost item(s) : I Pad pro in a grey coverage Location of loss : In plane WY 154 arriving in Muscat, 3rd of October, 5 am Date of loss :…
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Black iPhone 12 with a purple case on flight from Zurich airport (Switzerland) to Stockholm Arlanda airport (Sweden)
Description of lost item(s) : iPhone 12 Location of loss : On the plane seat 30C Date of loss : 10/03/2026 I found this / these item(s) If you have found this…
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Brown J.Crew bifold leather wallet with ID cards in a storage bin on Swiss International Air Lines flight from Los Angeles airport (USA) to Zurich airport (Switzerland)
Description of lost item(s) : Brown bifold leather wallet. Contains my California Identification Card, State Bar of California card, Chase ATM card, various credit cards, and $180 in USD ($20 bills). I…
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Black Samsung S24 with a transparent case on SAS flight from Oslo Gardemoen airport (Norway) to Zurich airport (Switzerland)
Description of lost item(s) : I forget my mobil Samsung S24 black with transparent plastic case, with cracks in glass. It was on SAS flight SK 841 Sat,. 26. Sept 15 20…
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Yellow bag with phone and mp3 player in Swiss Airlines flight from London City airport (UK) to Zurich airport (Switzerland)
Description of lost item(s) : Yellow bag with phone, mp3 player and pamphlets Location of loss : seat 16C in pocket flight LX457 Sept 10 Date of loss : 09/10/2026 I found…
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MacBook Air in computer case on Swiss Airlines flight from Zurich airport (Switzerland) to Lisbon airport (Portugal)
Description of lost item(s) : A mac book air 2024/25 with a blue and white hard case with patterns. It is in a dark grey computer bag in a synthetic soft material.…
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Grey computer bag with blue and white cover inn Swiss Airlines flight from Zurich airport (Switzerland) to Lisbon airport (Portugal)
Description of lost item(s) : Dark grey computer bag containing a mac book air with a blue and white hard cover. One blue note book and one diary and a set of…
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Black OPPO A16s phone on easyJet flight from London Gatwick airport (UK) to Zurich airport (Switzerland)
Description of lost item(s) : Lost Mobile Phone OPPO A16s, Black colour, on flight London Gatwick to Zurich EZY 8473 on 31 August 2026. Phone most likely by seat 23B. Telephone number…
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Duty-free bag with a reed diffuser and a Royal Automobile Club cap on Swiss International Air Lines flight from Bangkok airport (Thailand) to Zurich airport (Switzerland)
Description of lost item(s) : Saudia flight SV859 from Singapore to Bali, landing 8pm Friday 21 August. Seated in 2L. Location of loss : we forgot it in the airplane arriving Thursday…
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Wallet in Swiss Airlines flight from Valencia airport (Spain) to Zurich airport (Switzerland)
Description of lost item(s) : Black wallet containing a travel pass, ID, credit cards, health insurance card, Swiss Pass, etc. Location of loss : Flight LX 2143 Valencia–ZRH. Seat 9F. I did…
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Light blue Samsung Galaxy A32 5G phone in a striped smartphone bag on easyJet flight from London Gatwick airport (UK) to Zurich airport (Switzerland)
Description of lost item(s) : Smartphone Samsung A32 5G, light blue in transparent case. Red cable headphones plugged in, Cellulose is in a multicolor striped little Smartphone Bag with straps. Location of…
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Yellow Radley purse with Brazilian ID and UK residency card on Swiss International Air Lines flight from Sao Paulo Guarulhos airport (Brazil) to Zurich airport (Switzerland)
Description of lost item(s) : It is a yellow purse with my brazilian ID, UK residency card, some cash and cards in it. The brand is Radley and has a little dog…
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Clear zip-lock bag near SIXT car rental counter at Zurich airport (Switzerland) or in Swiss International flight from Montreal Trudeau airport (Canada)
Description of lost item(s) : Clear Ziploc bag, with pill bottles inside Melatonin Perscription Names: Theodore Mate on one bottle, Nicole Mate on another bottle. Location of loss : Either left on…
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Black iPad Pro (11-inch) with a white ski sticker at transfer security in Zurich airport (Switzerland)
Description of lost item(s) : 11 inch I pad pro. attached is a case with a white ski sticker Location of loss : At transfer security I left it in bin Date…
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Amazon Kindle e-reader in a grey felt sleeve on a Swiss International Air Lines flight from Zurich airport (Switzerland) to Singapore Changi airport (Singapore)
Description of lost item(s) : It’s an e-reader: An Amazon Kindle in its cover sleeve (grey felt) which I must have left in/by my seat on the Zurich to Singapore plane last…
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Black Sonic game cartridge for Nintendo Switch on Sun Express flight from Antalya airport (Turkey) to Zurich airport (Switzerland)
Description of lost item(s) : Disquette jeu Sonic pour Swich. Dimensions: 2/2 cm Location of loss : Seat 12 a and 12b on Sun Express 0122 Antalya-Zurich 16h55 , 06.07.2026 Date of…
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Fanny bag and a pair of sunglasses either in the Swiss Business Lounge at Zurich airport (Switzerland) or in Swiss Airlines flight to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : A pair of Sunglasses (roundish shape) golden frame An east pack fanny bag Location of loss : Swiss Business Lounge Zurich Or flights LX 734/ EW 8764…
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Grey Samsung S22 Ultra in a clear case near duty-free in Terminal 1 or on Swiss flight from Zurich airport (Switzerland) to Lisbon airport (Portugal)
Description of lost item(s) : Grey Samsung S22 Ultra with clear case. If turned on has my name and phone number. Location of loss : Either in cafe near duty free stores…
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Grey Phillips hearing aids in Swiss Airlines flight from Chicago O’Hare airport (USA) to Zurich airport (Switzerland)
Description of lost item(s) : Phillips Hearing Aid, grey, left ear . Sat in seat 16D Location of loss : Airplane from ORD ( 18:30??/)to Zurich Seat 16D Date of loss :…
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3 keys near SR Technics 1 at Zurich airport (Switzerland)
Description of lost item(s) : 3 keys in same key ring: – 1 complex key (many holes of various dimensions in both sides) with a plastic blue ring ; house key –…
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Passport on Swiss flight from Zurich airport (Switzerland) to London Heathrow airport (UK)
Description of lost item(s) : Austrian Passport with my name on it T***as Ch***st . Location of loss : Swiss airplane (today 28.05/ landing at 9:05 (seat 10b) or on the way…
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Pixel 6 phone with black protective case on Swiss Airlines flight Swiss Airlines flight from Palma de Mallorca airport (Spain) to Zurich airport (Switzerland)
Description of lost item(s) : Schwarzes Handy mit Schutzhülle in schwarz und Fingergriff hinten, Typ Google Pixel 6, Im Schutzglas sind zwei Risse vorhanden. In der Schutzhülle ist meine Adresse und Name…
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Navy blue travel purse with several zippers and a cross body strap on Swissair flight from Washington Dulles airport (USA) to Zurich airport (Switzerland)
Description of lost item(s) : Navy blue nylon rectangular purse about 6in x 12in. With a cross body strap. Contents are a wallet with Swiss francs and an Amex card and another…
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Silver wedding ring at Palma de Mallorca airport (Spain) before flight to Zurich airport (Switzerland)
Description of lost item(s) : The lost item is my wedding ring. Silver-colored, about 6 mm thick with a continuous semicircular shape. I probably left it in one of the gray bins…
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Camera in flight form Corfu airport (Greece) to Frankfurt airport (Germany) or from Frankfurt to Zurich airport (Switzerland)
Description of lost item(s) : It's a small, old turquoise/green PENTAX Optio P80 camera. It comes in a small black camera bag with a thin strap so you can carry it over…
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Quechua backpack at Zurich airport (Switzerland)
Description of lost item(s) : Mochila quechua com IPad, chaves, carregador e bilhetes de comboio na zSuiça em papel. Location of loss : Quechua backpack containing Izpad, keys, charger, and train tickets.…
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Rainjacket on Swiss Airlines flight from Zurich airport (Switzerland) to Johannesberg OR Tambo airport (South Africa)
Description of lost item(s) : Raincoat, color light beige. Inside color full. Brand name is "Wetterfest" Lsot on LX282 on departing ZRH 19.4 arraving JNB 20.4. Seatnumber 20J Location of loss :…
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iPad in KLM flight from Amsterdam Shiphol airport (Netherlands) to Zurich airport (Switzerland)
Description of lost item(s) : forgot my iPad in the aircraft flight 23.04.2026 KL1921 Seat 01A Location of loss : aircraft magazin holder place 1A Zurich, Aircraft – but see it now…
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Burgundy handbag on the flight from Zurich airport (Switzerland) to Miami airport (USA)
Description of lost item(s) : I lost a burgundy medium sized handbag which is a combination of suede and nappa leather in a geometric pattern. The brand is Mlouye Location of loss…
Information Last Updated on :

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Lost and Found Zurich Airport
Address : Swissport Lost & Found Arrival 1Flughafenstrasse, 8302 Kloten
Phone number : +41 848 555 200
Opening hours : Monday-Sunday 5:00 am to 9:00 pm
Website : https://www.swissport.com/network/stations/zurich/foundcenter/english/
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
