Lost and Found Zurich Airport (ZRH)

Traveling through Zurich Airport can be a stressful experience. Too often travelers leave personal items behind, whether it’s on the plane, at the airport security screening or in one of the many shops, restaurants and cafés.

If you’ve lost something at the Zurich International Airport (ZRH), here’s how to retrieve it through the Airport Lost Property services.

Find out how to report your lost property and increase your chances of getting it back quickly.

aiprort items lost

About Zurich Airport (ZRH)

Zurich Airport, officially named Flughafen Zurich (IATA: ZRH), is Switzerland’s busiest airport and one of the most important aviation hubs in continental Europe. Located approximately 13 kilometres north of Zurich city centre in Kloten, the airport handles tens of millions of passengers annually on routes to destinations across Europe, North America, the Middle East, Asia, and Africa. It serves as the main hub for Swiss International Air Lines and connects Switzerland to the global aviation network.

The lost property service at Zurich Airport is managed by Swissport Lost and Found, located in the Arrival 1 area. The service handles items recovered within the terminal building and coordinates with airlines for on-board losses.

What Should You Do If You’ve Lost Something at Zurich Airport ?

If you have lost an item at Zurich Airport, report it to the Swissport Lost and Found service as soon as possible. Items found within the terminal are submitted to this office. For items left on a plane, contact your airline directly, as carriers handle on-board lost property separately.

The service operates daily with extended hours from early morning to early evening, making it accessible across most of the travel day.

How to Report a Lost Item at Zurich Airport

Visit the Swissport Lost and Found office at Swissport Lost and Found Arrival 1, Flughafenstrasse, 8302 Kloten during opening hours. Provide your flight details, the area of the airport where the loss occurred, and a clear description of the item. Leave your contact details for follow-up.

You can also fill out and submit our Lost & Found Reporting Form on this platform, so our team can assist you in locating your lost item(s).

Zurich airport lost property service

Key Things to Know About Zurich Airport Lost Property

  • The Swissport Lost and Found service is open Monday to Sunday: 5:00 AM to 9:00 PM
  • Items found on aircraft must be reported to the relevant airline
  • Zurich Airport is one of the busiest airports in Europe; report quickly for best results
  • The service is located in the Arrival 1 area
  • Bring identification when collecting your item in person

Tips to Efficiently Report a Lost Item

  • Report the loss before leaving the airport if possible
  • Note the terminal, concourse, or gate where the loss occurred
  • Describe the item clearly: type, brand, colour, and contents
  • For on-board losses, contact your airline in addition to the airport service
  • Include a working phone number and email for follow-up

Contact Zurich Airport Lost and Found

Lost and Found Zurich Airport

Address : Swissport Lost and Found Arrival 1
Flughafenstrasse
8302 Kloten

Opening hours : Monday to Sunday: 5:00 AM to 9:00 PM

Can You Recover Your Item After Leaving Zurich ?

The extended daily hours make remote follow-up straightforward. If you have already left Switzerland, contact the service during operating hours to check whether your item has been logged. If a match is confirmed, discuss postal return options or arrange for an authorised representative to collect on your behalf with written permission and identification.

Lost found Airport Zurich
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Lost and Found Zurich Airport
adress lost and found Address : Swissport Lost & Found Arrival 1
Flughafenstrasse, 8302 Kloten

phone number lost and found Phone number : +41 848 555 200
opening hours lost property Opening hours : Monday-Sunday 5:00 am to 9:00 pm
website adress lost and found Website : https://www.swissport.com/network/stations/zurich/foundcenter/english/

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)