Lost and Found St. Louis Lambert International Airport (STL)

Lost something at St. Louis Lambert Airport ? Here is how to report a lost item across its two terminals, including anything left on MetroLink.

About St. Louis Lambert International Airport

St. Louis Lambert International Airport (STL) is the main airport for St. Louis, Missouri, about 22 kilometres northwest of downtown. It works from Terminal 1 and Terminal 2, joined by the MetroLink light rail and a walkway.

The largest carrier is Southwest Airlines, alongside American Airlines and other domestic operators, a legacy of the airport’s earlier years as a major hub. Knowing which terminal you used helps narrow where staff should look first.

The airport is directly served by MetroLink, with stations at both Terminal 1 and Terminal 2, making it one of the more rail-connected mid-size airports in the country. Items are sometimes left on the platform or the train rather than in the terminal.

How to Report a Lost Item at St. Louis Lambert

Lost property here is handled by the Airport Police Department, near Door 18 in Terminal 1. If you are still at the airport, ask staff to direct you; if you have already left, note the terminal, the flight and where you last had the item, then get in touch. Anything left on MetroLink is worth flagging.

Who handles lost property

STL Airport Lost and Found (Airport Police)

Address : Airport Police Department, Terminal 1, near Door 18
St. Louis Lambert International Airport
St. Louis, MO, United States

Opening hours : Daily, 9:00 AM to 4:00 PM

Something left on the aircraft

Items left in the cabin are handled by the airline rather than the airport, so contact your carrier’s baggage service, for example Southwest Airlines, with your flight and seat details.

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Where Items Get Left at STL

Across two terminals and the rail line that joins them, items commonly turn up at :

• The security checkpoint at your terminal
• Gate seating in Terminal 1 or Terminal 2
• The MetroLink platforms and trains
• Baggage claim carousels
• The rental car and parking areas

How To Give Yourself the Best Chances

• Confirm the terminal, since the two are some distance apart
• Mention MetroLink if you rode it, as items are often left there
• Describe the item in detail, including a bag’s contents
• Keep your boarding pass and bag tags
• Report the same day where possible

Good to Know at St. Louis Lambert

1. Lost property is handled by the Airport Police Department near Door 18
2. MetroLink serves both terminals, and items are sometimes left on it
3. The airport logs terminal finds; the airline handles onboard losses
4. Bring identification to collect an item

Collecting a Recovered Item

Found items are collected from the Airport Police Department with matching identification. If you cannot return in person, you can authorise someone in writing, with copies of your ID and theirs.

Getting It Back After You’ve Left St. Louis

Yes, as long as the item was handed in. Confirm it is being held, then arrange a trusted collection or a courier. Move quickly for anything valuable, since storage time is limited.

Did You Leave It on MetroLink?

St. Louis Lambert is unusual among mid-size US airports in having light rail run right into it, with MetroLink stations at both terminals. It is a handy way into the city, and it is also an easy place to leave a bag or a phone while juggling tickets and luggage.

If you think the item went astray on a train or a platform, that falls to the MetroLink lost property process rather than the airport, so it is worth reporting to both. Note the time you travelled and a clear description, which gives either team the best chance of matching it.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : STL Airport Lost and Found (Airport Police)
Address : Airport Police Department, Terminal 1, near Door 18
St. Louis Lambert International Airport
St. Louis, MO, United States
Phone number : (314) 890-1370
Opening hours : Daily, 9:00 AM to 4:00 PM
Website : https://www.flystl.com/destination/lost-and-found/

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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