Lost and Found Malmö Airport (MMX)

Have you lost something at Malmö Airport ? Find out how to report a lost item at southern Sweden’s main airport.

About Malmö Airport (MMX)

Malmö Airport is southern Sweden’s primary airport, serving the Skåne region and the greater Malmö-Copenhagen metropolitan area. Located in Sturup, approximately 28 kilometers east of Malmö city center, the airport handles both domestic and international flights connecting southern Sweden to destinations across Europe.

As the fourth-busiest airport in Sweden, Malmö Airport serves business travelers, tourists visiting southern Sweden, and passengers using the airport as an alternative to nearby Copenhagen Airport. With steady passenger traffic, personal items frequently get left behind, and the airport maintains a Lost and Found Office to help travelers recover their belongings.

What Should You Do If You’ve Lost Something at Malmö Airport ?

Losing an item at Malmö Airport can disrupt your travel plans, but the airport operates a Lost and Found Office located in the Visitor Center on Level 1 to assist travelers. Whether your item was misplaced at security, in the terminal, or at one of the airport’s facilities, here’s what you need to know.

Have you lost something in Malmö Airport ? From check-in areas to boarding gates, personal belongings are left behind regularly.

How to report a lost item in Malmö Airport ?

Whether you’ve lost your item at security, in the terminal area, or during your journey, the following information will help you report your loss effectively.

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Items lost inside the airport

If your item was lost in the public areas, security checkpoints, shops, restaurants, or gate areas of Malmö Airport, contact the airport’s Lost and Found Office.

You’ll find it at the Visitor Center on Level 1, 230 32 Malmö-Sturup.

Call +46 10 109 45 00

Operating hours :

• Monday-Friday & Sunday : 6:00 am to 8:00 pm
• Saturday : 6:00 am to 6:00 pm

Items lost onboard the plane

For personal belongings left onboard during the flight, you should contact your airline’s lost property service directly.

After passengers disembark, planes are cleaned and swept for lost items before taking off for their next flight. Found items are most frequently left at the flight’s destination airport, but can sometimes be missed by staff and follow the plane to a different airport.

Common Areas Where Items Are Lost at MMX

Travelers often misplace items in these locations :

Security Checkpoints : Electronics, belts, wallets, and watches are commonly left in screening trays.

Gate Seating Areas : Books, jackets, chargers, and personal items are frequently forgotten during boarding.

Restaurants and Cafés : Phones, tablets, or bags may be left on tables or under seats.

Shops and Duty-Free : Personal items are set down while browsing and forgotten at checkout.

Restrooms : Personal care items like glasses, cosmetics, or small accessories can be misplaced.

Baggage Claim : Small items may be overlooked while collecting luggage.

Providing accurate details about where and when you lost your item will improve the chances of recovery.

Tips to Efficiently Report a Lost Item at Malmö Airport

To report a lost item at Malmö Airport, you should :

• Provide a detailed description of the item, including color, brand, size, and any distinguishing marks.
• Specify the approximate location and time the item was lost.
• Share your contact details (email and phone number).
• Include relevant flight information, if applicable.

How Long Does It Usually Take to Hear Back ?

Response times may vary depending on volume, but most inquiries receive a reply within a few working days. The compact size of Malmö Airport often means items are processed more quickly than at larger hubs.

Where to Claim Your Lost Property

If your item is found, you will be contacted with instructions on how to retrieve it. You’ll need a valid form of ID.

Visit the Visitor Center on Level 1 during operating hours to collect your item. For travelers who have already left Sweden, courier delivery may be arranged (fees apply).

Can You Recover Your Item After Leaving Sweden ?

Yes. If your lost property is found after your departure, arrangements can usually be made for shipping. Coordinate with the Lost and Found office for specific procedures. International shipping fees can be substantial, so consider the item’s value.

Lost Luggage or Item Left on the Plane ?

If you’ve lost your checked baggage or left something on the aircraft, this must be handled directly through your airline or their ground handling service. The Lost and Found office at the airport does not manage items left onboard or issues with checked luggage.

Airline baggage service counters are located in the arrivals area, and each carrier will have a designated contact.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Malmö Airport - Lost and Found Office
Address : Visitor Center on Level 1
230 32 Malmö-Sturup

Phone number : +46 10 109 45 00
Opening hours : Monday-friday & sunday 6:00 am to 8:00 pm
Saturday 6:00 am to 6:00 pm

Website : https://www.swedavia.com/malmo/service/lost-and-found/#gref

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Browsing : Lost and Found > Sweden > Malmö Airport (MMX)