Lost and Found Stavanger Airport (SVG)

Have you lost something at Stavanger Airport ? Find out how to report a lost item at Norway’s Stavanger Airport.

What to know about Stavanger Airport

Stavanger Airport, Sola, is the main airport serving Stavanger and the surrounding Rogaland region in Southwestern Norway. Located in Sola, approximately 14 kilometers southwest of Stavanger city center, it’s Norway’s third-busiest airport and serves as an important hub for both the oil and gas industry and tourism.

The airport connects Stavanger to numerous domestic and international destinations, serving business travelers working in Norway’s petroleum industry as well as tourists exploring the stunning Lysefjord and famous Preikestolen (Pulpit Rock). With diverse passenger traffic year-round, personal items frequently get left behind, and the airport maintains a Lost and Found service to help travelers recover their belongings.

What Should You Do If You’ve Lost Something at Stavanger Airport ?

Losing an item at Stavanger Airport can be frustrating, whether you’re a business traveler rushing to a meeting or a tourist heading to explore Lysefjord. The airport operates a Lost and Found Office in the arrivals area with extended hours on weekdays to assist travelers in recovering their personal items. Whether your item was misplaced at security, in a terminal area, or at a café, here’s what you need to know.

Have you lost something in Stavanger Airport ? From departures to arrivals, personal belongings are left behind daily.

How to report a lost item in Stavanger Airport ?

If you’ve misplaced your item somewhere in the airport, the information below will guide you through reporting your loss. Note the varying hours throughout the week, with reduced weekend hours.

When filing your report, provide comprehensive details:

• A detailed description of the item (color, brand, model, distinguishing features)
• The specific location where it may have been lost and the approximate time
• Your airline, flight number, and gate information
• Your contact information including phone number and email address

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Lost something in the airport ?

If you lost your item within the airport facilities (check-in area, security screening, waiting areas, shops, restaurants, arrivals area, baggage claim), contact the Stavanger Airport Lost and Found Office.

Stavanger Airport – Lost and Found Office

• Address: Arrivals area, Stavanger Airport, Flyplassvegen 230, 4055 Sola
• Phone: (+47) 67 03 10 00
• Opening hours:
  • Monday-Friday: 7:00 am to 9:00 pm
  • Saturday: 8:00 am to 2:00 pm
  • Sunday: 8:00 am to 2:00 pm

The office is located in the arrivals area with extended weekday hours but significantly reduced weekend hours.

Item(s) lost on the plane

If you left something onboard your aircraft, you must contact your airline directly. The airport Lost and Found Office manages items found in the terminal, not onboard aircraft. Each airline has its own procedures for handling items left on planes.

Business and Tourist Considerations

Stavanger Airport serves two distinct passenger groups:

Business Travelers – Often petroleum industry professionals with tight schedules who may leave behind laptops, business documents, or work equipment

Tourists – Visitors heading to Lysefjord, Preikestolen, and surrounding natural attractions who may lose cameras, hiking gear, or travel guides

Both groups benefit from the extended weekday hours for reporting and claiming items.

Common Places Where Items Are Lost at SVG

Travelers most frequently lose items in these areas:

• Security Checkpoints – Electronics, belts, wallets, and business items left in bins
• Gate Seating Areas – Laptops, chargers, and documents forgotten during boarding
• Business Lounges – Work materials, tablets, and personal items
• Arrivals Area – Items set down while arranging car rentals or transportation
• Cafés and Restaurants – Phones, bags, or briefcases left at tables
• Baggage Claim – Small items overlooked while collecting luggage

Weekend vs. Weekday Service

Important to note:

• Weekdays – Extended hours (7:00 am to 9:00 pm) accommodate most flight schedules
• Weekends – Reduced hours (8:00 am to 2:00 pm) may not cover all departures and arrivals
• Plan accordingly if traveling or claiming items on weekends
• Phone reporting is available during operating hours
• For urgent weekend issues outside office hours, contact airport information

Do airlines actually look for lost items ?

Yes, airlines search for reported lost items, particularly high-value belongings like laptops, tablets, or important business documents. Aircraft cleaning crews collect found items and report them to the airline’s lost and found department. However, with rapid turnaround times, especially for domestic flights, quick reporting is essential for the best chance of recovery.

Claiming Your Lost Property

If your item is found:

• The Lost and Found Office will contact you using your report information
• Visit the office in the arrivals area with valid photo identification
• Be mindful of operating hours, especially on weekends
• Provide your report reference and detailed description to verify ownership
• Bring proof of travel (boarding pass, ticket) if requested
• For travelers who have left Norway, courier arrangements may be possible (fees apply)

Tips for Travellers Visiting Stavanger

For those traveling through Stavanger:

• Note the significantly reduced weekend hours (8:00 am to 2:00 pm)
• Report losses before leaving if possible, especially on weekends
• Save the Lost and Found phone number for easy contact
• Business travelers should secure laptops and documents carefully
• Tourists heading to Lysefjord should ensure all belongings before departing
• Consider travel insurance for valuable equipment

What happens to lost property at airports ?

Items found at Stavanger Airport are collected and stored at the Lost and Found Office. According to Norwegian regulations, found items are held for a specific retention period, typically 30 to 90 days. Items remaining unclaimed may be donated to charity, auctioned, or disposed of according to local procedures. Important documents like passports are usually kept longer and forwarded to appropriate authorities.

Lost Luggage or Item Left on the Plane ?

For different types of losses:

• Checked Baggage Issues – Report to your airline’s baggage services desk in arrivals immediately
• Items Lost in Terminal – Contact the Stavanger Airport Lost and Found Office
• Items Left on Aircraft – Contact your airline directly

Each requires different reporting procedures and responsible parties.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Stavanger Airport - Lost and Found Office
Address : Arrivals area
Stavanger Airport
Flyplassvegen 230
4055 Sola

Phone number : (+47) 67 03 10 00
Opening hours : Monday-friday 7:00 am to 9:00 pm
Saturday 8:00 am to 2:00 pm
Sunday 8:00 am to 2:00 pm

Website : https://avinor.no/en/airport/stavanger-airport/plan-your-trip/lost-and-found/

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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