Lost and Found Tromso Airport (TOS)

Have you lost something at Tromsø Airport ? Find out how to report a lost item at the gateway to the Arctic.

About Tromsø Airport (TOS)

Tromsø Airport, Langnes, is the primary airport serving Tromsø and the surrounding region in Northern Norway. Located just 5 kilometers west of the city center on the island of Tromsøya, it’s one of the busiest airports in Northern Norway and serves as an important hub for travelers heading to Arctic destinations.

The airport is particularly popular with tourists visiting to experience the Northern Lights, midnight sun, and Arctic adventures. With both domestic connections throughout Norway and international flights, Tromsø Airport handles significant passenger traffic year-round. Personal items, especially winter accessories, are frequently left behind, and the airport maintains a Lost and Found service to help travelers recover their belongings.

What Should You Do If You’ve Lost Something at Tromsø Airport ?

Losing an item at Tromsø Airport can be particularly concerning for travelers on tight Arctic adventure schedules or those catching connecting flights. The airport operates a Lost and Found Office with morning hours throughout the week to assist travelers in recovering their personal items. Whether your item was misplaced at security, in the departures area, or at a gate, here’s what you need to know.

Have you lost something in Tromsø Airport ? From check-in counters to boarding gates, personal belongings are left behind daily.

How to report a lost item in Tromsø Airport ?

If you’ve misplaced your item somewhere in the airport, the information below will guide you through reporting your loss. Note the limited operating hours and plan your contact accordingly, especially if you’re only briefly in Tromsø.

When reporting a lost item, provide detailed information:

• A complete description of the item (color, brand, model, unique features)
• The specific location where it may have been lost and the approximate time
• Your airline, flight number, and gate information
• Your contact details including phone number and email address

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Lost something in the airport ?

If you lost your item within the airport facilities (check-in area, security screening, waiting areas, shops, restaurants, baggage claim), contact the Tromsø Airport Lost and Found Office.

Tromsø Airport – Lost and Found Office

• Address: Flyplassveien 31, 9016 Tromsø
• Phone: +47 64 82 69 04
• Opening hours:
  • Monday-Friday: 5:00 am to 1:00 pm
  • Saturday: 5:00 am to 8:00 pm
  • Sunday: 9:00 am to 1:00 pm

Please note the varying hours throughout the week. The office has extended Saturday hours but reduced Sunday hours.

Item(s) lost on the plane

If you left something onboard your aircraft, you need to contact your airline directly. The airport Lost and Found Office does not manage items left on planes. Each airline maintains its own procedures for handling onboard lost property.

Common Places Where Items Are Lost at TOS

Travelers most frequently lose items in these areas:

• Security Screening – Winter accessories, electronics, and wallets left in bins
• Gate Seating Areas – Chargers, books, and warm clothing forgotten during boarding
• Baggage Claim – Small items overlooked while collecting luggage
• Airport Shops – Souvenirs or purchases left at counters
• Outdoor Areas – Items dropped when moving between aircraft and terminal in cold weather

The compact size of Tromsø Airport means items are often easier to locate if reported promptly.

What happens to lost property at airports ?

Items found at Tromsø Airport are collected and stored at the Lost and Found Office. According to Norwegian regulations, found items are held for a specific retention period. Items remaining unclaimed may be handled according to local procedures, which may include donation or disposal. Travel documents are typically kept longer and forwarded to appropriate authorities.

Arctic Travel Considerations

Tromsø’s Arctic location creates unique lost item scenarios:

• Winter clothing – Gloves, hats, scarves, and thermal accessories are among the most commonly lost items
• Camera equipment – Photographers often set down gear while capturing Northern Lights or Arctic scenery
• Outdoor gear – Items related to winter activities and Arctic tours
• Dark conditions – During polar night season, items can be harder to spot if dropped

Report losses as soon as possible, especially if you’re on a tight tour schedule or catching connecting flights to remote Arctic destinations.

Tips for Visitors to Arctic Norway

If you’re visiting Tromsø and lose something at the airport:

• Note the limited office hours, especially on Sundays
• Report losses before leaving if possible, as you may be heading to remote areas
• Save the Lost and Found phone number in your contacts
• Keep track of winter gear, which is easy to leave behind when moving between cold and warm areas
• For Northern Lights tours or Arctic expeditions, ensure you have all belongings before departing

Claiming Your Lost Property

If your item is found:

• The Lost and Found Office will contact you using your report information
• Visit the office at Flyplassveien 31 with valid photo identification
• Be mindful of the office hours when planning your visit
• For travelers who have left Norway, courier arrangements may be possible (fees apply)

Given the airport’s location in Northern Norway, international courier fees can be substantial.

Lost Luggage or Item Left on the Plane ?

For different types of losses:

• Checked Baggage Issues – Report to your airline’s baggage services desk immediately
• Items Left on Aircraft – Contact your airline directly
• Items Lost in Terminal – Contact the Tromsø Airport Lost and Found Office

Each requires different reporting procedures and contacts.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Tromso Airport - Lost and Found Office
Address : Flyplassveien 31
9016 Tromsø

Phone number : +47 64 82 69 04
Opening hours : Monday-friday 5:00 am to 1:00 pm
Saturday 5:00 am to 8:00 pm
Sunday 9:00 am to 1:00 pm

Website : https://avinor.no/en/airport/tromso-airport/plan-your-trip/lost-and-found/

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Browsing : Lost and Found > Norway > Tromso Airport (TOS)