Lost and Found Trondheim Værnes Airport (TRD)

Have you lost something at Trondheim Airport ? Find out how to report a lost item at Central Norway’s main airport.

About Trondheim Airport Værnes (TRD)

Trondheim Airport, Værnes, is the primary airport serving Trondheim and the Trøndelag region of Central Norway. Located in Stjørdal, approximately 32 kilometers east of Trondheim city center, it’s Norway’s fourth-busiest airport and an important hub for both domestic and international travel.

The airport serves as a gateway to Central Norway’s attractions, including Trondheim’s historical sites, the Atlantic Road, and access to Northern Norway. With steady passenger traffic year-round from both business and leisure travelers, personal items occasionally get left behind. The airport maintains a Lost and Found service to help travelers recover their belongings.

What Should You Do If You’ve Lost Something at Trondheim Airport ?

Losing an item at Trondheim Airport can be concerning, especially if you’re continuing your journey through Norway or heading home. The airport operates a Lost and Found Office in the arrivals area with daily hours to assist travelers in recovering their personal items. Whether your item was misplaced at security, in a terminal area, or at a gate, here’s what you need to know.

Have you lost something in Trondheim Airport ? From check-in to boarding gates, personal belongings are left behind regularly.

How to report a lost item in Trondheim Airport ?

If you’ve misplaced your item somewhere in the airport, the information below will guide you through reporting your loss. The Lost and Found Office operates daily with consistent hours.

When reporting a lost item, provide detailed information:

• A complete description of the item (color, brand, model, unique identifiers)
• The specific location where it may have been lost and the approximate time
• Your airline, flight number, and gate information
• Your contact details including phone number and email address

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Lost something in the airport ?

If you lost your item within the airport facilities (check-in area, security screening, waiting areas, shops, restaurants, arrivals area, baggage claim), contact the Trondheim Airport Lost and Found Office.

Trondheim Airport – Lost and Found Office

• Address: Arrivals area, Trondheim Airport, 7502 Stjørdal
• Phone: (+47) 670 32 515
• Opening hours: Monday-Sunday 9:00 am to 5:00 pm

The office is located in the arrivals area and operates daily, though with more limited hours compared to larger Norwegian airports.

Item(s) lost on the plane

If you left something onboard your aircraft, you need to contact your airline directly. The airport Lost and Found Office does not manage items left on planes. Each airline maintains its own procedures for handling onboard lost property.

Planning Around Office Hours

The Lost and Found Office operates 9:00 am to 5:00 pm daily, which means:

• Early morning flights may arrive before the office opens
• Evening flights may depart after the office closes
• Consider the hours when planning to report or claim items
• Phone reporting is available during business hours
• For urgent issues outside these hours, contact airport information

Common Places Where Items Are Lost at TRD

Travelers most frequently lose items in these areas:

• Security Screening – Electronics, belts, and wallets left in bins
• Gate Seating Areas – Chargers, books, and personal items forgotten during boarding
• Arrivals Area – Items set down while organizing onward transportation
• Shops and Cafés – Phones, bags, or purchases left at counters or tables
• Baggage Claim – Small items overlooked while collecting luggage
• Parking and Transport Areas – Items dropped when rushing to vehicles or buses

Are airlines responsible for lost items ?

Airlines are responsible for items left onboard their aircraft, but not for items lost in airport terminal areas. If you’ve left something on a plane, contact your airline immediately. Success depends on quick reporting, as aircraft are cleaned and turned around rapidly for subsequent flights.

What happens to lost property at Trondheim Airport ?

Items found at Trondheim Airport are collected and stored at the Lost and Found Office in the arrivals area. According to Norwegian regulations, found items are held for a specific retention period. Items remaining unclaimed after this time may be donated, auctioned, or disposed of according to local procedures. Travel documents are typically retained longer and may be forwarded to appropriate authorities.

Claiming Your Lost Property

If your item is found:

• The Lost and Found Office will contact you using your report information
• Visit the office in the arrivals area with valid photo identification during operating hours (9:00 am to 5:00 pm)
• Provide your report reference and detailed description to verify ownership
• Bring proof of travel if requested
• For travelers who have left Norway, courier arrangements may be possible (fees apply)

Tips for Travelers

For those traveling through Trondheim:

• Note the 9:00 am to 5:00 pm operating hours
• Report losses as early as possible during your time at the airport
• Save the Lost and Found phone number for easy access
• The airport’s distance from Trondheim city (32 km) makes returning for items less convenient
• Consider travel insurance for valuable items
• Winter accessories are commonly lost during Norway’s cold season

Some Statistics on Lost Items

Research shows that:

• The average person loses up to nine items every day
• Over 60% of people have lost something in their lifetime
• Approximately 70% of items lost in airports are returned when properly reported
• Quick and detailed reporting significantly improves recovery chances

Quick Recap : Lost Luggage or Item Left on the Plane ?

For different types of losses:

• Checked Baggage Issues – Report immediately to your airline’s baggage services desk
• Items Lost in Terminal – Contact the Trondheim Airport Lost and Found Office
• Items Left on Aircraft – Contact your airline directly

Each type of loss has different reporting procedures. Airline baggage desks are located in the arrivals area near baggage claim.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Trondheim Airport - Lost and Found Office
Address : Arrivals area
Trondheim Airport
7502 Stjørdal

Phone number : (+47) 670 32 515
Opening hours : Monday-Sunday 9:00 am to 5:00 pm
Website : https://avinor.no/en/airport/trondheim-airport/plan-your-trip/lost-and-found/

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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