Have you lost a personal item on the Amsterdam metro ? Whether it’s a wallet, phone, bag, laptop, or other belongings, this page provides information to help you report your lost item.
Find out how to report your lost property and increase your chances of getting it back.
You can also fill out and submit our Lost & Found Reporting Form on this platform, so our team can assist you in locating your lost item(s).

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : GVB Lost and Found
Address : GVB Lost and Found, Isolatorweg metro stationZekeringstraat 17A, 1014 BM Amsterdam
Phone number : 0900-8011
Opening hours : Monday to Friday: 14:00 - 18:00
Website : https://www.gvb.nl/en/customer-service/lost-and-found-items
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
