Lost something on a bus in Ankara ? Bus travel is fast-paced and can easily result in misplaced belongings — phones, backpacks, small shopping bags, and travel documents are all commonly left behind.
If you lost something on an Ankara city bus, this page provides the key steps to help you recover your item.
What to Do if You’ve Lost an Item on the Bus
Start by noting down the bus line number, the time of travel, your boarding and drop-off points, and where exactly you were sitting. These details can make a real difference when locating your item.
If possible, try to remember if you spoke to the driver, paid cash or used a transport card, or noticed anything unique about the vehicle.
You can also submit a Lost Item Report on our platform — our team will assist in forwarding your request to the appropriate service and follow up on your behalf.
Where to Get Help
The Ankara Bus Lost and Found office is located at:
IETT General Directorate, Şehit Emniyet Müdürü Cad. No:6, 06105 Emek, Ankara
🕗 Opening hours: Monday to Friday, from 8:00 AM to 5:00 PM
📞 Phone: +90 312 507 10 00
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Ankara Bus Lost and Found 
Address : IETT General Directorate, Şehit Emniyet MüdürüCad. No:6, 06105 Emek/Ankara 
Phone number : +90 312 507 10 00 
Opening hours : Mon-Fri 8:00 AM - 5:00 PM 
Website : https://ego.gov.tr/en/sayfa/50/ego-iletisim
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)