Lost and Found Brussels city

Have you lost something in Brussels ? Find out how to report a lost item in the Belgian capital.

Lost items while travelling

About the Brussels City Lost Property Office

The City of Brussels operates a municipal lost property office, the Bureau des objets trouves de la ville de Bruxelles, which handles items found in public spaces within the Brussels Capital Region that have been submitted to city authorities. This office covers losses in streets, parks, public squares, and other municipal spaces. It is separate from the lost property services of SNCB (trains), STIB/MIVB (metro and trams), and Brussels Airport.

The office is located at Rue du Frontispice 55 in 1000 Brussels. Given its limited opening hours, planning your visit carefully is important, particularly for visitors who may have a short stay in the city.

Report a lost item in the City of Brussels (Belgium) on our platform

What Should You Do If You’ve Lost Something in Brussels ?

If you lose something in Brussels, start by retracing your steps and contacting the location where the loss occurred. If the item has been handed in to city authorities, it will be processed through the Bureau des objets trouves. Report your loss during the office’s opening hours with a clear description and your contact details.

For items lost on STIB/MIVB public transport, contact STIB directly. For items lost in taxis, report to the municipal office but also try to contact the taxi company. The Brussels city office covers items found in public spaces submitted through municipal channels.

How to Report a Lost Item in Brussels

Visit or contact the Bureau des objets trouves at Rue du Frontispice 55. The office is open Monday to Friday mornings from 8:30 AM to noon, with an additional afternoon session on Wednesdays from 12:30 PM to 3:30 PM. Provide the date, location, and description of the item along with your contact details.

5 Key Things to Know About Brussels City Lost Property

  • Opening hours are Monday to Friday 8:30 AM to 12:00 PM, plus Wednesday 12:30 PM to 3:30 PM
  • The office is closed on Saturdays, Sundays, and public holidays
  • STIB/MIVB transport losses should be reported to STIB separately
  • Items found in public spaces may take a day or two to arrive at the office after being submitted
  • Bring identification when visiting to collect an item

Efficiently Report Your Lost Items

  • Visit on a Wednesday if you need the longest available window with the afternoon session
  • Report as early in the week as possible given limited daily hours
  • Provide the exact date, time, and location of the loss
  • Describe the item clearly: type, brand, colour, and any identifiable contents
  • Leave a working phone number and email address for follow-up

Contact the Brussels City Lost Property Office

Bureau des objets trouves de la ville de Bruxelles

Address : Rue du Frontispice, 55
1000 Bruxelles

Opening hours : Monday to Friday: 8:30 AM to 12:00 PM | Wednesday also: 12:30 PM to 3:30 PM

The office is closed on weekends and public holidays.

Can You Recover Your Item After Leaving Brussels ?

Remote follow-up is possible by phone or email during opening hours. If you have left Brussels, contact the office to confirm whether your item has been logged. Given the limited hours, early-week contact is advisable. If a match is confirmed, arrange for a representative in Brussels to collect on your behalf with written authorisation.

Recent Lost Items Reported in Brussels

Information Last Updated On :

Lost found Bruxelles city
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Bureau des objets trouvés de la ville de Bruxelles
adress lost and found Address : Rue du Frontispice, 55
1000 Bruxelles

phone number lost and found Phone number : +322 274 16 90
opening hours lost property Opening hours : Monday-Friday 8:30-12:00
Wednesday 8:30-12:00 12:30-15:30

website adress lost and found Website : https://www.bruxelles.be/directory-2471

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services