Lost and Found Great Western Railway

Great Western Railway (formerly First Great Western), is one of the main train companies in the UK. They run trains all across England and Wales.

If you’ve lost something on a GWR train, you’ll find useful information on this page to help you report your loss.

Good to know :

  • Lost items are kept by GWR for 12 weeks before being removed.
  • Perishable items are thrown away right away.
  • Unclaimed items are either donated to charity or recycled.
  • For security, items may be examined, and locks may be removed.
  • Suspicious items are reported to the British Transport Police.

GWR Lost Property Office
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Great Western Railway Lost Property
adress lost and found Address : Bristol Temple Meads station
Redcliffe BS1 6QF
United Kingdom
phone number lost and found Phone number : 00 44 345 700 0125
opening hours lost property Opening hours : Mon-Fri: 08:00 to 18:00, Sat: 09:30 to 16:30, Sun & Public Holidays: Closed
website adress lost and found Website : https://www.gwr.com/help-and-support/lost-property

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services