Lost something at Hai Phong Airport (HPH) ? Whether it’s your phone, wallet, passport, or another personal item, this page will guide you through the steps to report your loss and improve your chances of recovery.

What to Do If You’ve Left Something at Cat Bi Airport ?
Cat Bi International Airport serves Hai Phong city and the northeastern region of Vietnam. As a growing hub for both domestic and international flights, the airport sees steady passenger traffic year-round.
If you’ve forgotten something at the airport, don’t panic. Over 90% of people who find lost items will make an effort to return them to their owners. The compact size of Cat Bi actually works in your favour as items are less likely to get lost in the shuffle, compared to larger international hubs.
Most Commonly Lost Items at Airports
The most commonly lost items at airports include phones, passports, and laptops. These high-value items tend to be reported quickly, which improves recovery rates.
Other frequently misplaced items include :
- Wallets and purses
- Keys and key cards
- Headphones and chargers
- Jackets and sweaters
- Books and magazines
- Umbrellas
Reporting Your Lost Item
When reporting a lost item, provide as much detail as possible. Describe the item’s appearance, brand, color, and any distinguishing features. Note where and when you last saw it this helps the Lost and Found team search the right areas.
You can submit a report through our platform, and we’ll help forward it to Cat Bi Airport’s Lost and Found department.
Contact Information
The Hai Phong Airport Lost and Found office is located at :
Lê Hồng Phong Street, Thành Tô Ward, Hải An District, Hải Phòng City
The airport terminal is open 24/7. For Lost and Found inquiries, we recommend calling during office hours from 9:00 AM to 5:00 PM.
Important Note :
Around 75% of lost and found items are eventually reunited with their owners. Don’t lose hope report your item as soon as possible, even if several days have passed.
Recent Lost Items Reported in vietnam
-
Two rings and a hair tie in Vietnam Airlines flight from Ho Chi Minh airport (Vietnam) to Melbourne airport (Australia)
Description of lost item(s) : It is two steel rings. One of the rings has a engraving that says 'Kirby'. The other rings has a few faces on cats on it. I…
-
Pastel multicolour crossbody bag and black headphones at the domestic terminal (VietJet section) in Da Nang airport (Vietnam)
Description of lost item(s) : pastel blue pink yellow Multicolor bag small around A5 paper size black headphones well used Location of loss : domestic terminal vietjet section Date of loss :…
-
Orange suede bag with a blue passport pouch inside at gate 23, Ho Chi Minh City airport (Vietnam)
Description of lost item(s) : Orange suede hand bag with tan leather straps. Blue passport pouch inside it with 4 zippers. Location of loss : Gate 23 front row on seating in…
-
Orange spiral notebook in seat 23D on VietJet flight VJ152 landing in Hanoi (Vietnam)
Description of lost item(s) : An organs spiral notebook in the pocket of seat 23D flight number VJ152. Attached is a red Virginia tech pen. Booking number 76BND8 Location of loss :…
-
Yves Saint Laurent sunglasses in Taipei Taoyuan International airport (Taiwan)
Description of lost item(s) : It is a pair of rectangular sunglasses of the brand YSL and being covered in a leather bag. It has ysl icon on each temple side. Location…
-
iPad on flight into Melbourne airport (Australia) from Ho Chi Minh airport (Vietnam)
Description of lost item(s) : iPad left in seat . possibly left side. I think it was seat 27D Reported to lost property and to Dnata cleaning company within 30 min of…
-
Silver MacBook Air in Hanoï airport (Vietnam)
Description of lost item(s) : A silver MacBookAir laptop inside a grey case with Edinburgh University written on the case. The case also contained a notebook and some greetings cards Location of…
-
Glasses in Thai Airways flight at Ho Chi Minh airport (Vietnam)
Description of lost item(s) : The glasses cover was light gray in color and marked with my last name with white tape with black writing; "DYRSETH" The glasses inside the cover are…
-
Hermes ring in Turkish Airlines flight from Istanbul airport (Turkey) to Hanoï airport (Vietnam)
Description of lost item(s) : Ring Hermes « La Croisette » silver Location of loss : Flight TK164 Seat 23F Date of loss : 04/18/2026 I found this / these item(s) If you have…
-
Mobile phone in China Airlines flight from Ho Chi Minh airport (Vietnam) to Taipei Taoyuan International airport (Taiwan)
Description of lost item(s) : I left my mobile phone on my seat # 40J on the airplane CI782 From Ho Chi Minh City to Taipei on 7th April. Location of loss…
-
Kindle in Thai Airways flight from Bangkok Suvarnabhumi airport (Thailand) to Hanoï airport (Vietnam)
Description of lost item(s) : I left my kindle in the seat pocket of 45C on flight TG564, Bangkok-Hanoi, on 3rd April. It has a black case. Location of loss : I…
-
Diary and homeopathic book with rubber bands around it in Ho Chi Minh airport (Vietnam)
Description of lost item(s) : item 1: Large A4 (?) blue work diary, Item 2: Book, with rubber bands holding it together. Homeopathy and the Elements, author Jan Shorten. These items were…
-
Prescription glasses with progressive lenses for reading in Vietnam Airlines flight from Phú Quốc airport to Ho Chi Minh airport or to Côn Son airport (Vietnam)
Description of lost item(s) : Gafas graduadas de cristal progresivos,marco metálico color lila en funda color negra Location of loss : Vuelo phu quoc a Ho Chi min o vuelo de Ho…
-
Wallet with documents, payment cards and cash in Turkish Airlines flight from Istanbul airport (Turkey) to Hanoï airport (Vietnam)
Description of lost item(s) : Brown leather wallet with cash approx. pln 3,000 id card issued to M****n O***ski driving license issued to M****n O***ski ING payment card for M****n O***ski ING…
-
Kindle (without cover) in Vietnam Airlines flight from Ho Chi Minh airport (Vietnam) to Sydney airport (Australia)
Description of lost item(s) : Kindle Fire with no cover. Small black Kindle. Location of loss : On Board flight VN773 Ho Chi Minh City to Sydney on 28th February, 2026. Left…
-
Nintendo Switch and iPhone Charger in Easyjet flight from Ho Chi Minh airport (Vietnam) to Munich airport (Germany)
Description of lost item(s) : Today my family of 4 flew VN33 HiChiMinh City-Munich, we were sitting in the row 28, seats F,G,H,K. The reservation was EZUW65. My son we think he…
-
Realme P1 Pro phone at Ho Chi Minh airport (Vietnam) before Vietnam Airlines flight to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : MY DEVICE REALME P1 PRO, LAST LOCATION ON 18TH 11 PM HO CHI MINH AIRPORT FLIGHT PARKING AREA. PLEASE TRY TO GIVE ONLY MY IMPORTANT DATA. Location…
-
Brown tailored leather jacket (no brand) at Gate 10 Danang Airport (Vietnam)
Description of lost item(s) : Brown leather jacket, tailored (no brand) – golden/brown inner stuffing Location of loss : Gate 10 at Danang Airport in Vietnam Date of loss : 12/19/2025 I…
-
Notebook/sketchbook in Vietnam Airways flight to Hanoï airport (Vietnam)
Description of lost item(s) : Medium sized art/sketchbook black with spiral binder full of my daughters sketches/doodles and artwork Location of loss : Vietnam airways Date of loss : 12/14/2025 I found…
-
Nintendo Switch 2 in Eva Air Lounge at Taipei Taoyuan International airport (Taiwan) or on flight to Hanoï airport (Vietnam)
Description of lost item(s) : Nintendo Switch 2 Black. It was in a black case. Location of loss : Eva Air Taipei Lounge Eva Air Flight 383 on Dec 14 to Hanoi…
-
Bag of clothes on Vietnam Airlines flight from Ho chi Minh airport (Vietnam) to Bangkok Suvarnabhumi airport (Thailand)
Description of lost item(s) : I left a bag of clothes that is wrapped in a brown bag in the overhead baggage on Vietnam Airlines 609. Seat number is 17C snd my…
-
AirPods on Vietnam Airlines flight from Hanoï airport (Vietnam) to London Heathrow airport (UK)
Description of lost item(s) : Some white Apple AirPods seat 26h on flight vn55 arriving let Monday 24 Nov 2025 Location of loss : Seat 26 h flight vn55 from Hanoi to…
-
Knitting kit in a clear plastic bag on flight from Tokyo Narita airport (Japan) to Hanoi airport (Vietnam)
Description of lost item(s) : Knitting kit in a clear plastic bag with Blue and red Wool ans a knitting poject Location of loss : M'y seat on flight 751 16E Date…
-
Black ASUS laptop computer at either Entrada, Carlingford Light Rail Bus stop or Parramatta Aquatic Center carpark (Australia)
Description of lost item(s) : Black ASUS Laptop with sticker at left hand of keyboard in Vietnamese Location of loss : carpark at Entrada, Parramatta NSW, Carpark at Parramatta Aquatic Centre carpark…
-
Power bank on Vietnam Airlines flight from Da Nang airport to Hanoi airport (Vietnam)
Description of lost item(s) : One Power Bank in a cream coloured bag Location of loss : flight VN156 Wednesday 15th October 2025 6.45am Seat 2D Date of loss : 10/15/2025 I…
-
Kindle E-reader in Vietnam Airlines flight from Hanoi airport to Da Nang airport (Vietnam)
Description of lost item(s) : Electronic Kindle reader Location of loss : Flight 187 on flight from Hanoi to DaNang on Oct 14 Date of loss : 10/14/2025 I found this /…
-
iPad Air with Apple Pencil in Vietnam Airlines flight from Seoul Incheon airport (South Korea) to Hanoi airport (Vietnam)
Description of lost item(s) : iPad Air with Apple Pencil. With engraving "SUGAN PANDIYAN And BABY KARTHIKA"… there was also a sample foreign currency sample inside the cover. I do have find…
-
USB stick in Taipei Taoyuan International airport (Taiwan)
Description of lost item(s) : A usb memory stick. It is silver color and is small. The memory stick contains photos of my trip to Vietnam with my family. My travel date…
-
Samsung A55 phone in Cathay Pacific flight from Hanoi airport (Vietnam) to Hong Kong airport or somewhere during the airport transit (Hong Kong)
Description of lost item(s) : I recently flew with Cathay Pacific on September 25 from Hanoi to HK (Flight CX740) and have left behind my Samsung A55 phone, either on the plane…
-
iPhone with a black thick silicon case in Vietnam Airlines flight from Singapore airport (Singapore) to Ho Chi Minh airport (Vietnam)
Description of lost item(s) : Iphone11 with black silicon case. No SIM. Location of loss : On the plane near my seat. Couldve slid around near the area seat 36B on VN650…
Information Last Updated On :

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Cat Bi International Airport
Address : Lê Hồng Phong Street, Thành Tô Ward, Hải An District, Hải Phòng City
Phone number : (+84) 225 3976 408
Opening hours : The airport terminal is open 24/7.
Website : https://www.vietnamairport.vn/catbiairport/en/
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
