Did you leave something behind on the Izmir Metro ? Whether it slipped under your seat or was forgotten during a busy transfer, here’s what you can do.

About the Izmir Metro
Izmir Metro is a fast, reliable, and efficient system connecting the city’s main districts, universities, and neighborhoods. Trains run frequently and are well-maintained.
But in the hustle of transfers or crowded rides, small items like wallets, headphones, or shopping bags are easily left behind.
What to Do If You Lost Something on the Metro ?
Try to remember :
- The metro line and direction
- Station where you entered and exited
- Time of travel
- Description of the lost item
You can contact the metro service directly, or you can also submit a Lost Item Report on our platform. We will help relay your information to the appropriate service. The more precise you are, the better your chances of retrieving your belongings.
Contact the Metro Lost and Found Office
You can reach out to :
Izmir Metro Lost and Found
2844 Sokak No.5, 35110-01 Mersinli, İzmir, Turkey
Open Monday to Friday from 8:30 AM to 5:00 PM
Phone number: +90 232 568 99 00
Phone number: 0(232) 293 53 97
Information Last Updated On :

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Izmir Metro Lost and Found
Address : 2844 Sokak No.5, 35110-01 Mersinliİzmir, Turkey
Phone number : +90 232 568 99 00
Opening hours : Mon-Fri 8:30 AM - 5:00 PM
Website : www.izmirmetro.com.tr
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
