Have you lost something at Arrowhead Stadium during the FIFA World Cup 2026 or another event ? Find out how to report a missing item and how to retrieve it.
About Arrowhead Stadium
GEHA Field at Arrowhead Stadium, commonly known as Arrowhead Stadium, is the home of the NFL’s Kansas City Chiefs, one of the most successful franchises in recent American football history. With a capacity of approximately 76,000 and a reputation as one of the loudest sports venues in the world, the stadium has hosted some of the most memorable moments in American football. It opened in 1972 and has undergone several major renovations.
Kansas City was selected as a 2026 FIFA World Cup host city, with Arrowhead Stadium serving as the venue for group-stage and knockout-round matches. The passionate local sports culture and the stadium’s outstanding facilities make it one of the most anticipated World Cup venues in North America. Fans travelling to Kansas City for World Cup matches are advised to plan arrivals early, as parking and transit routes can become congested well before kick-off.
What Should You Do If You’ve Lost Something at Arrowhead Stadium ?
If you notice a missing item while still inside Arrowhead Stadium, go to the nearest guest services desk or information point immediately. Staff will log your report and alert relevant teams across the venue. The sooner you report, the more likely your item is still in the area where it was lost.
If you have already left the stadium, contact the lost property office during regular office hours. You can also use our platform to file a report, and our team will follow up with the Arrowhead Stadium lost property service on your behalf.
You can also submit a report through our platform, so that our team can contact and follow up with the lost property office(s) on your behalf.
How to Report a Lost Item at Arrowhead Stadium ?
When filing your report, include the date and time of the match or event you attended, your seating section or the area of the stadium where the item was last seen, a full description of the item including colour, brand, and any identifying features, and your contact details. If you were part of a group, note the names of others who were with you.
Lost Property During FIFA World Cup 2026 Matches
During FIFA World Cup 2026 match days, Arrowhead Stadium will operate an additional on-site lost and found service within the venue, staffed to handle the elevated volume of reports generated by international crowds. This temporary service supplements the regular lost property office. Visitors are strongly encouraged to report missing items before leaving the stadium, as items left at large-scale events are typically held for a limited window often 30 days or less before being transferred or disposed of in line with venue policy.
Tips to Efficiently Report a Lost Item
- Report as soon as you notice the item is missing do not wait until after the match
- Note your seat number or section, and the nearest food or access point to where you were sitting
- Describe the item precisely: type, colour, brand, model, size, and any unique markings
- If the item is electronic, note the make, model, and whether it has a protective case
- Include a contact number and email address so staff can reach you quickly
- Keep any reference number issued by stadium staff for follow-up communications
- For high-value items such as passports or medical equipment, flag these as urgent when filing
Contact Chiefs Fan Experience Lost and Found
Chiefs Fan Experience Lost and Found
Address : GEHA Field at Arrowhead Stadium
1 Arrowhead Drive
Kansas City, MO
USA
Opening hours : Monday to Friday, 8:30 AM to 5:00 PM
Can You Recover Your Item After Leaving Kansas City ?
Yes. The Arrowhead Stadium lost property team handles post-event recovery regularly. If you have already left Kansas City, contact the lost property office by phone or email during opening hours, providing a full description of the item and the date of your visit. High-value items such as passports, electronics, and medical devices are typically prioritised.
For international visitors, if you have lost a travel document such as a passport, contact both the venue’s lost property team and your country’s consulate or embassy in addition to filing a report through our platform. For travel insurance purposes, request a written confirmation of your lost property report from the venue.
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Chiefs Fan Experience 
Address : GEHA Field at Arrowhead Stadium1 Arrowhead DriveKansas City, MOUSA 
Phone number : +1 816-920-4237 
Opening hours : Monday to Friday, 8:30 AM to 5:00 PM 
Website : https://gehafieldatarrowhead.com/plan-your-visit/lost-found
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)