Lost and Found Krabi Airport (KBV)

Have you lost your phone, laptop, jewelry… in Krabi Airport ? Whether you’ve lost your item(s) in the airport or on the plane, our team is here to help you report your loss.

Find out how to report a lost item at Thailand’s gateway to the Andaman islands and beaches.

About Krabi International Airport

Krabi International Airport (KBV) is a regional airport serving Krabi Province in southern Thailand, located approximately 15 kilometers from Krabi town. The airport serves over 3 million passengers annually, primarily tourists visiting the stunning Andaman coast, including popular destinations like Ao Nang, Railay Beach, and the Phi Phi Islands.

The airport operates both domestic flights to Bangkok and other Thai cities, as well as international services to China, Singapore, Malaysia, and seasonal European charter flights.

Major carriers include Thai Airways, Thai AirAsia, Bangkok Airways, and various international airlines during peak tourist season. As a gateway to one of Thailand’s most beautiful coastal regions, the airport sees significant leisure traveler traffic, particularly from November through April.

With its focus on beach-bound tourists carrying vacation gear, personal items are regularly lost throughout the terminal, security areas, and during the often-rushed transitions between flights and beach transfers.

What Should You Do If You’ve Lost Something at Krabi Airport ?

Losing an item at Krabi Airport can be particularly stressful for tourists heading to remote beach areas or islands where retrieval may be difficult. The airport operates a Lost and Found office to help passengers recover items left in the terminal.

Have you lost something at Krabi Airport ? From security checkpoints to departure gates, personal belongings are left behind regularly at this beach destination gateway.

How to report a lost item at Krabi Airport ?

If you’ve lost an item somewhere in the airport, the following information will help you report your loss effectively.

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Items lost at Krabi International Airport

If your item was lost anywhere in Krabi Airport (security, departure area, shops, restaurants, or gates), contact the airport’s Lost and Found office.

Krabi Airport Lost and Found

Address : 133 Phet Kasem Rd, Tambon Nuea Khlong, Amphoe Nuea Khlong, Chang Wat Krabi 81130, Thailand

Opening hours : Weekdays (Monday to Friday), 9:00 AM to 4:00 PM

Please note the limited weekday-only hours. Items lost on weekends or outside office hours cannot be reported until the office reopens Monday morning. The office is closed on weekends and Thai public holidays.

Items lost on an aircraft

If you left something onboard your flight, contact your airline directly. Airlines manage lost property found on their aircraft separately from airport services. Thai Airways, Thai AirAsia, Bangkok Airways, and international carriers all maintain their own procedures.

Common Areas Where Items Are Lost at Krabi Airport

Passengers frequently lose items in these locations :

• Security screening checkpoint
• Departure gate seating areas
• Airport shops and duty-free
• Restaurants and cafes
• Toilets and changing facilities
• Baggage claim area
• Check-in counters
• Taxi and transfer pickup areas outside terminal

Krabi’s single terminal layout makes the airport relatively compact, but beach-bound tourists carrying vacation gear often misplace items during rushed transfers.

Tips to Efficiently Report a Lost Item

To report a lost item at Krabi Airport, you should :

• Note the specific area where you lost the item
• Provide your flight number and airline
• Give the approximate time you were in that location
• Describe the item in detail with color, brand, and distinguishing features
• Include your contact details (international phone and email)
• Mention if you’ve already left Krabi or Thailand
• Note if you’re staying at a beach resort or island

English is spoken at the airport, though Thai is the primary language. Lost property reports can be filed in English.

Where to Claim Your Lost Property

If your item is found, the airport will contact you with collection instructions. Items can be collected from the Lost and Found office during operating hours (weekdays 9:00 AM to 4:00 PM).

For items found after you’ve departed to beach areas or islands, collection may require returning to the airport. Consider whether item value justifies a trip back from Phi Phi, Railay, or other destinations.

For items found after leaving Thailand, international shipping arrangements may be possible but fees apply and can be substantial from Thailand.

Can You Recover Your Item After Leaving Krabi ?

Recovery depends on your location. If you’ve moved to beach resorts or islands in Krabi Province (Ao Nang, Railay, Phi Phi), returning to the airport may be feasible. If you’ve left Thailand entirely, international shipping is possible but expensive.

For valuable items like passports, laptops, or cameras, recovery is often worthwhile. For easily replaced items, weigh Thai postal costs and the logistics of collection against replacement value.

Items Lost on Aircraft

For items left on your flight, contact your airline. Krabi Airport serves Thai Airways, Thai AirAsia, Bangkok Airways, Air China, Singapore Airlines, and various seasonal international carriers. Each airline maintains separate lost property procedures.

Transportation and Beach Transfers

Krabi Airport is the starting point for transfers to Ao Nang beaches, Railay Beach, and ferry terminals to Phi Phi and other islands. Items lost in taxis, shuttle buses, or during transfers should be reported to the transport operator, not airport Lost Property.

Many tourists proceed directly from the airport to beach destinations, so realizing an item is missing may not happen until reaching your resort.

Special Considerations for Krabi Airport

Beach Tourism Hub : The majority of passengers are tourists heading to beaches and islands. Many carry snorkeling gear, beach wear, and vacation items that may be forgotten in transit.

Island Connections : Passengers often continue to Phi Phi Islands, Koh Lanta, and other destinations. Items discovered missing after reaching islands are difficult to retrieve.

Limited Office Hours : Weekday-only service (Monday-Friday 9:00 AM-4:00 PM) means weekend losses must wait until Monday. No weekend or holiday service available.

Language : English is commonly spoken at the airport given the tourist focus. Lost property reports can be filed in English without difficulty.

Seasonal Tourism : Peak season (November-April) sees significantly higher passenger volumes. Off-season (May-October, monsoon period) has reduced flights and services.

Single Terminal : Krabi’s compact single-terminal design makes the airport easy to navigate but also means quick transitions where items are easily forgotten.

Krabi Airport’s Lost and Found office, operating weekdays from 9:00 AM to 4:00 PM, provides support for recovering items lost at this beach gateway. Quick reporting is essential given the limited hours and the challenge of retrieval once you’ve moved to remote beach or island locations.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Krabi Airport Lost and found
Address : 133 Phet Kasem Rd, Tambon Nuea Khlong, Amphoe Nuea Khlong
Chang Wat Krabi 81130 Thailand
Phone number : +66 7570 1472
Opening hours : Weekdays from 9:00 AM to 4:00 PM
Website : http://www.thaigroundservices.com/Our_Network_KBV.html

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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