Lost and Found Doha Metro

Have you lost something on the Doha Metro ? Find out how to report a lost item on Qatar’s modern urban rail network.

Train lost property

About the Doha Metro

The Doha Metro is Qatar’s rapid transit system, operated by Qatar Rail and opened in 2019. The network consists of three lines the Red Line (Gold), Green Line (Education), and Blue Line (Sport) covering major destinations across Doha including Hamad International Airport, the West Bay business district, Qatar University, and the stadium corridors. The metro was significantly expanded ahead of the 2022 FIFA World Cup and now serves as the primary rapid transit option for residents, workers, and visitors in the Qatari capital.

The Doha Metro operates to a high standard, with air-conditioned carriages, gated stations, and dedicated female-only sections. The network connects to local bus services and the Lusail Light Rail Transit for onward travel. Qatar has a large expatriate population and attracts millions of visitors annually for business and leisure, meaning passengers come from a wide range of countries and backgrounds. Items left on the metro from phones and laptops to bags and travel documents are handled through Qatar Rail’s lost property service.

Report a lost item in Doha Metro on our platform

What Should You Do If You’ve Lost Something on the Doha Metro ?

If you realise you’ve left something on a metro train or at a station, report it to a Qatar Rail staff member or station agent as soon as possible. Each station has staff on duty during operating hours. Acting quickly gives the best chance of the item being found before the train completes its run.

If you’ve already left the station, contact Qatar Rail’s customer service team. The lost property service operates extended hours throughout the week, including Thursdays until midnight and during the busy Friday evening period.

How to Report a Lost Item on the Doha Metro

Contact Qatar Rail’s customer service centre at the Qatar Rail Tower in Al Dafna, Doha. Provide details of the line, direction, and approximate time of travel, along with a full description of the item. Include your contact details. You can also submit a lost item report via our platform, so our team can offer you additional assistance in transfering contacting the right lost property office.

Report a lost item on the Doha Metro on our platform

Tips to Efficiently Report a Lost Item

  • Note which metro line and direction you were travelling on
  • Record the station where you boarded and the station where you alighted
  • Note the approximate time of your journey
  • Describe the item clearly type, brand, colour, and any distinguishing features
  • Note if the item was in the standard carriage or a women-only section, as this can help staff narrow the search

Contact the Doha Metro Lost Property Service

Doha Metro Lost Property Service

Address : Qatar Rail Tower
Al Dafna
Doha
Qatar

Opening hours : Sunday to Wednesday: 6:00 AM to 11:00 PM | Thursday: 6:00 AM to 11:59 PM | Friday: 2:00 PM to 11:59 PM | Saturday: 6:00 AM to 11:00 PM

Friday hours reflect the reduced opening due to the Islamic weekend. Report online or via our platform if contacting outside these hours.

Can You Recover Your Item After Leaving Qatar ?

Yes, though international recovery requires additional steps. If you have left Qatar, contact Qatar Rail’s customer service to confirm the item has been found before making any arrangements. For visitors from abroad, discuss whether postal or courier return is possible. High-value items particularly passports and travel documents should be flagged urgently, as Qatar Rail may coordinate with relevant authorities for their handling.

Recent Items Lost In Doha

Information Last Updated On :

Lost found Metro Doha
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Doha Metro Lost Property Service
adress lost and found Address : Qatar Rail Tower
Al Dafna, Doha
Qatar
phone number lost and found Phone number : +974 4459 5555
opening hours lost property Opening hours : Sunday to Wednesday: 6:00 AM to 11:00 PM
Thursday: 6:00 AM to 11:59 PM
Friday: 2:00 PM to 11:59 PM
Saturday: 6:00 AM to 11:00 PM

website adress lost and found Website : https://www.qr.com.qa/contact-us

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services