Have you lost an item at Prague Airport ? Whether it was lost onboard the plane arriving at or departing Prague airport, left behind at security or in the airport Terminal (duty free, shops, cafes, restrooms…), this page will guide you through the procedure to help you recover it.
About Václav Havel Airport Prague (PRG)
As the main international airport of the Czech Republic, PRG is located just 17 km from the center of Prague and serves millions of passengers annually. With a modern layout and efficient terminals, it connects travelers across Europe and beyond.
Despite being well-organized, the high volume of passengers means lost items are a daily occurrence. Thankfully, the airport’s Lost and Found department is experienced and responsive in helping travelers recover their belongings.
What Should You Do If You’ve Lost Something at Prague Airport ?
Losing a personal item while traveling can be stressful, but Václav Havel Airport Prague has procedures in place to help you recover your belongings. Whether you lost something at security, in the terminal, or on your way to your flight, here’s how to get started.
How to report a lost item in Prague Airport ?
This page provides you with the essential steps to identify whether your item is managed by the airport or by the airline. You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).
Lost something in the airport?
If your item was misplaced inside the terminal, in public areas, customs or shops, contact the Lost Property service at the airport.
You’ll find the Lost and Found desk in Terminal 1, public area near Exit E.
They’re open daily from 6:00 a.m. to 10:00 p.m.
Contact phone: +420 220 115 005
Lost something during your flight?
Your airline will usually handle lost items in flight. Check their baggage services or ground handling team at PRG airport.
If you left an item onboard your flight, you’ll need to contact your airline directly. Airlines manage all lost property found in aircraft cabins, and items may take a few hours or days to be reported depending on aircraft turnaround schedules. Most often found items are deposited either at the destination airport’s main lost and found office, or at the airline’s office at the airport.
Common Areas Where Items Are Lost at PRG :
Travelers often lose belongings in these locations:
- Security Checkpoints : Phones, wallets, belts, and documents can easily be left behind in trays.
- Departure Gates & Waiting Areas : Books, tablets, jackets, and headphones are frequently left behind while boarding.
- Restaurants & Cafés : Personal items may be left on tables or bar counters.
- Restrooms : Sunglasses, cosmetics, or small bags can be forgotten.
- Shuttle Buses and Drop-Off Zones : Items like backpacks, umbrellas, or small luggage may be left behind during transport or rush.
If you can remember the time and place you last saw your item, this information will be helpful when reporting it.
Recommendations for Reporting Lost Items at Prague Airport
To improve your chances of recovery, provide as much detail as possible when reporting:
- A full description of the item (color, brand, material, any unique marks)
- Location and approximate time it was lost
- Your contact information (email and phone number)
- Any related flight details (if the item was lost near your gate or on arrival/departure)
What If You Lost Your Passport or ID ?
All official documents (passports, ID cards, driver’s licenses) found at the airport are handed over to the Police of the Czech Republic. If you believe you lost a document, you should contact or visit the airport police office as soon as possible.
How Long Does It Usually Take to Hear Back ?
Lost items are logged and stored for a period of time. If your item is found, the airport will contact you. The response time can vary, but most travelers receive updates within a few business days. For documents, contact the police immediately to avoid travel complications.
Can You Recover Your Item After Leaving the Country ?
Yes, in most cases. If the item is found, Prague Airport can arrange international shipping at your own expense. You’ll need to coordinate with the Lost and Found office and verify your identity with a copy of your ID or passport.
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Prague Airport Lost and Found Office 
Address : Terminal 1, public area near Exit E
Aviatická, 161 00 Praha 6, Czech Republic 
Phone number : +420 220 115 005 
Opening hours : Daily from 6:00 a.m. to 10:00 p.m. 
Website : https://www.prg.aero/en/lost-and-found
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)