Lost and Found Qatar Airways

Left something behind on your Qatar Airways flight? Don’t worry—we’ll guide you through reporting your lost item and how to get it back.

What happens to lost property on a Qatar Airways flight ?
Items left onboard are collected by the cabin crew and handed over either to Qatar Airways’ ground handling team or the airport’s Lost and Found department. These items are labeled, recorded, and stored securely for a limited period of time.

Do airlines actually look for lost items ?
Yes. Qatar Airways works in close collaboration with local airport services to trace and manage found items. Every lost item report is checked against the inventory of retrieved belongings to try and match the description.

Lost and found at the airport

Can you recover lost items from a Qatar Airways flight ?
Yes, and the sooner you report it, the better your chances. Include flight details, item description, and your contact info to help staff identify and retrieve your belongings quickly.

How long does Qatar Airways keep found property ?
Airports typically store unclaimed items for 30 to 90 days. After that, items may be donated, discarded, or processed according to local policy.

Airports served by Qatar Airways Lost and Found services:

  • Hamad International Airport (DOH) – Main hub
  • London Heathrow Airport (LHR)
  • Paris Charles de Gaulle Airport (CDG)
  • New York JFK Airport (JFK)
  • Bangkok Suvarnabhumi Airport (BKK)

Most common items lost on Qatar Airways flights:
Smartphones, boarding passes, duty-free bags, headphones, books, jackets, and personal electronics are frequently reported as missing.

How to report a lost item onboard a Qatar Airways flight ?
If you’ve lost an item during your journey with Qatar Airways, our team is here to assist you.
Depending on where the item was lost, it may be handled by either the airline or the destination airport. You can complete and submit the Lost Item Report Form on our platform, and our team will reach out to the relevant service to help recover your item.

The Qatar Airways Lost and Found team is based at:
Qatar Airways – Customer Care
PO Box 22550
Doha, Qatar

The office is open at all hours, seven days a week.
You can contact them by phone at: (00974) 4022 5336

Lost found Airways Qatar
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Qatar Airways - Lost Property Service
adress lost and found Address : Qatar Airways
Customer Care
PO Box 22550
Doha, Qatar
phone number lost and found Phone number : (00974) 4022 5336
opening hours lost property Opening hours : 24/7
website adress lost and found Website : https://haqiba.qatarairways.com.qa/ReportInquiry

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services