Have you lost a personal item while travelling with Qatar Airways ? Every day, items are left behind by passengers travelling with Qatar Airways. Here’s what happens to lost items and how you can report your lost property.
What happens to lost property on a Qatar Airways flight ?
Items forgotten onboard are usually collected by the cabin crew and handed over to the Lost and Found department at the destination airport. Depending on the airport, the item may be managed by Qatar Airways directly or by the airport’s lost property office.
Can you recover lost items from a Qatar Airways flight ?
Yes. Providing detailed information about the flight and your lost item as soon as possible increases the chances of successful retrieval.
Do airlines actually look for lost items ?
Yes. Qatar Airways works in cooperation with airport services to ensure lost items are logged and securely stored for retrieval by their owners.
How long does Qatar Airways keep found property ?
Most lost items are kept for up to 90 days, though exact retention times may vary by airport.
Airports served by Qatar Airways Lost and Found services:
- Hamad International Airport (DOH) — Main hub
- London Heathrow Airport (LHR)
- Paris Charles de Gaulle Airport (CDG)
- New York JFK Airport (JFK)
- Bangkok Suvarnabhumi Airport (BKK)
Most common items lost on Qatar Airways flights:
Phones, wallets, passports, jackets, tablets, e-readers, and duty-free bags are among the items most frequently left behind by passengers.
How to report a lost item onboard a Qatar Airways flight ?
If you’ve lost an item during your trip with Qatar Airways, our team is here to assist you.
Lost items while travelling with Qatar Airways are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The Qatar Airways Lost Property service is located at:
Qatar Airways – Customer Care
PO Box 22550
Doha, Qatar
The Lost Property office is open 24/7.
To reach the team, call: (00974) 4022 5336
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Qatar Airways Baggage Services 
Address : Hamad International Airport
Doha
Qatar 
Phone number : +974 4010 5836 
Opening hours : 24/7 
Website : https://haqiba.qatarairways.com.qa/ReportInquiry
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)