Have you lost a personal item on the Rotterdam metro ? Whether it’s a wallet, phone, bag, laptop, or other belongings, this page provides information to help you report your lost item.
Find out how to report your lost property and increase your chances of getting it back.
You can also fill out and submit our Lost & Found Reporting Form on this platform, so our team can assist you in locating your lost item(s).

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : RET Lost and Found
Address : RET Head Office, Laan op Zuid 23072 DB Rotterdam
Phone number : +31 6 2889 2889 (Whatsapp)
Or : +31 900 - 500 60 10 (Standard call charges apply. Our lines are available Monday through Friday from 7 a.m. to 7 p.m. and on weekends from 9 a.m. to 5 p.m.)
Opening hours : Monday to Friday: 09:00 - 12:00 and 14:00 - 16:00
Website : https://www.ret.nl/en/home/customer-service/lost-and-found.html
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
