Lost and Found Soekarno-Hatta International Airport (CGK)


Have you forgotten your personal item(s) in Jakarta’s Soekarno-Hatta International Airport ? Whether you’ve lost your item(s) in the airport or during your flight, you’ll find practical information on this page to help you report your loss.
Airport lost items service

How to report a lost item in Jakarta Airport (CGK)?
Whether your item was forgotten at security, left in a terminal area, or lost during your flight, this page provides clear instructions to help you report it quickly and effectively.

Report your lost item at Jakarta Airport via our platform
If you’ve lost an item at CGK, you can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

Here’s how it works:

1. Indicate where and when
Specify the approximate location of the loss (security checkpoint, restrooms, food court, boarding gate, etc.) and the date. If you lost your item on a flight, include the airline and flight number.

2. Describe your item
Select a category (electronics, clothing, documents, etc.), note any distinctive colors or features, and provide a short but clear description.

3. Enter your contact details
Provide your email and phone number so we can notify you if your item is found.

What happens next?
Once your report is submitted, the relevant airport or airline lost and found department will begin cross-checking with recently recovered items. Most cases are processed within 1 to 2 weeks.

Report a lost item at Jakarta airport (CGK) on our platform
The Soekarno-Hatta International Airport Lost and Found Office is open for enquiries 24/7 but it’s best to phone during office hours from 9:00 AM to 5:00 PM.

You can contact the office by calling this number : +62 21 5505179

Recent Lost Items at Jakarta Soekarno-Hatta Airport

Information Last Updated On :

Lost and found Soekarno-Hatta International Airport
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Jakarta Soekarno-Hatta International Airport Lost and found
adress lost and found Address : Tangerang, Banten 19120
Indonesia
phone number lost and found Phone number : +62 21 5505179
opening hours lost property Opening hours : The airport terminal is open 24/7 but it’s best to phone during office hours from 9:00 AM to 5:00 PM
website adress lost and found Website : https://soekarnohatta-airport.co.id/lostandfound-info

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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