Have you lost a phone, laptop, jewelry… in Surat Thani International Airport ? Whether you’ve lost your item(s) in the airport duty free, during your passage at airport security, on the plane or anywhere else in Surat Thani airport, you’ll find information to help you report your loss on this page.
Find out how to report a lost item at the main gateway to southern Thailand.
About Surat Thani International Airport
Surat Thani International Airport (IATA: URT) is located in Phunphin, approximately 27 kilometres south of Surat Thani city. It serves as the main airport for the Surat Thani Province in southern Thailand and is the key departure point for travellers heading to Ko Samui, Ko Phangan, Ko Tao, and the Ang Thong Marine National Park. The airport handles domestic routes to Bangkok and other Thai cities, as well as a small number of international connections.
The airport’s lost property service is operated by airport staff and provides assistance to passengers who have left items within the terminal or surrounding airport areas.
What Should You Do If You’ve Lost Something at Surat Thani Airport ?
If you have lost an item at Surat Thani Airport, report it to the airport’s lost property service as soon as possible. The office operates on weekday hours, so losses occurring at the weekend should be reported on the following Monday morning. For items found on a plane, contact your airline directly.
If you are travelling onwards to one of the nearby islands, report the loss before you leave the airport to give the best chance of recovery.
How to Report a Lost Item at Surat Thani Airport
Contact or visit the Surat Thani International Airport Lost Property Office at Maluan, Amphoe Phunphin, Chang Wat Surat Thani 84130, Thailand. The office is open Monday to Friday from 9:00 AM to 4:00 PM. Provide your flight details, the location of the loss, and a clear description of the item. Leave your contact details.
You can also submit a report through our platform, so that our team can contact and follow up with the lost property office(s) on your behalf.
Key Things to Know About Surat Thani Airport Lost Property
- The lost property office is open Monday to Friday: 9:00 AM to 4:00 PM
- The office is closed at weekends; report on the following Monday if the loss occurs over the weekend
- Items found on aircraft must be reported to the relevant airline
- Surat Thani is the main gateway for Ko Samui, Ko Phangan, and Ko Tao
- Bring identification when collecting your item in person
Tips to Efficiently Report a Lost Item
- Report the loss before leaving the airport if at all possible
- Note the specific area of the terminal where the loss occurred
- Describe the item clearly: type, brand, colour, and contents
- For weekend losses, report first thing Monday morning
- Include a working phone number and email for follow-up
Contact Surat Thani Airport Lost Property
Surat Thani International Airport Lost Property Office
Address : Maluan, Amphoe Phunphin
Chang Wat Surat Thani 84130
Thailand
Opening hours : Monday to Friday: 9:00 AM to 4:00 PM
The office is closed on Saturdays and Sundays.
Can You Recover Your Item After Leaving Surat Thani ?
Remote follow-up by phone during weekday hours is possible. If you have already left Thailand, contact the office on a weekday to check whether your item has been logged. If a match is confirmed, arrange for a representative to collect on your behalf or discuss whether postal return is available for smaller items.
Recent Items Lost At Surat Thani Airport (URT)
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Canadian passport on Vietjet flight from Bangkok Suvarnabhumi airport to Surat Thani airport (Thailand)
Description of lost item(s) : I left my passport in seat 30 – B of a VietJet plane on Thursday may 21. The plane departed Bangkok at 5:05 and arrived in Surat…
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Passport in Thai AirAsia flight from Bangkok Don Mueang airport to Surat Thani airport (Thailand)
Description of lost item(s) : Passport on flight FD3239 on 24/04/2026 11:30 AM seat 9A Passport contains my full name Tal Cohen and passport number is 23964915 Location of loss : Flight…
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Passport in Thai AirAsia flight from Bangkok Don Mueang airport to Surat Thani airport (Thailand)
Description of lost item(s) : Israeli passport, blue, passport number 23*****5, name Tal C***n Date of birth *4/06/20*4 Date of issue 09/12/22 Date of expiry 08/12/27 Place of issue Bangkok Nationality Israel…
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MacBook computer in Air Asia flight from Bangkok Don Mueang airport to Surat Thani airport (Thailand)
Description of lost item(s) : I lost computer (macbook) in a grey case, computer was dark blue color. Location of loss : I left it on the place, flying with air asia…
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Dutch Passport in Thai AirAsia flight from Bangkok Don Mueang airport to Surat Thani airport (Thailand)
Description of lost item(s) : A Dutch Passport from Jo*ri St***man Location of loss : In the pouch in front of my chair on the AirAsia flight fd3239 Date of loss :…
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Nintendo Switch with black cover and 2 games in Thai AirAsia flight from Chiang Mai airport to Surat Thani airport (Thailand)
Description of lost item(s) : Good evening, A short while ago I left an important Nintendo electronic device on board the Air Asia FD 5422 seat 6f plane that left Chiang Mai…
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Surat Thani International Airport Lost Property Office 
Address : Maluan, Amphoe PhunphinChang Wat Surat Thani 84130, Thaïland 
Phone number : +66 77 441 230 
Opening hours : Weekdays from 9:00 AM to 4:00 PM 
Website :
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)