Lost and Found Cambridge Train Station

Have you lost something at Cambridge Station ? Find out how to report a lost item at the gateway to one of England’s most visited university cities.

About Cambridge Station

Cambridge Station is the main railway station serving Cambridge, Cambridgeshire, located on Station Road approximately a mile south of the city centre. The station provides regular services to London King’s Cross and London Liverpool Street, with Greater Anglia and LNER operating the main long-distance routes. Thameslink services run to Cambridge from London St Pancras and various South East destinations, while regional connections serve Ely, Peterborough, Stansted Airport, and Ipswich.

Cambridge attracts millions of visitors annually, drawn by its world-famous university, historic colleges, museums, and river punting. The station handles a significant mix of commuters, tourists, and students particularly during university term times and the summer tourist season. The station has been subject to capacity constraints due to Cambridge’s growth, and a new Cambridge South station is in planning. Items are regularly left at the busy ticket barriers, on platforms, and in the waiting room.

What Should You Do If You’ve Lost Something at Cambridge Station ?

If you realise the loss while still at the station, go to the customer service desk or speak to any member of staff. Station staff can check the immediate area and platforms quickly, particularly before a train departs.

Cambridge Station lost property operates weekday hours only. If you lost an item over the weekend, report it online and follow up by phone on Monday morning.

How to Report a Lost Item at Cambridge Station

Call the station during weekday opening hours and provide the date, approximate time of your visit, the specific area of the station where you lost the item, and a clear description. If the item was left on a train, contact the train operator directly in addition to the station.

You can also report a lost item at Cambridge Station on our platform, so our team can assist you.

Items Lost on a Train

For items left on Greater Anglia, LNER, or Thameslink services, contact those operators directly. Train operators handle found property from their services separately from station lost property. Cambridge Station’s lost property covers items found within the station building.

Common places passengers lose items at Cambridge Station include the ticket hall, platform seating areas, waiting rooms, food and drink outlets, and the station concourse. Providing a specific location in your report helps staff search more effectively.

Tips to Efficiently Report a Lost Item

• Note whether the item was in the station or on board a specific train
• Identify the exact area : ticket hall, platform, waiting room
• Have your service and departure time ready if applicable
• Describe the item fully, including brand, colour, and any tags or labels
• Contact the station on a weekday, the office is closed at weekends

Contact the Cambridge Station Lost Property Office

Cambridge Station Lost Property

Address : Station Rd
Cambridge CB1 2JW

Opening hours : Monday to Friday, 9:00 AM to 5:00 PM

The office is closed at weekends. Items lost on Saturday or Sunday should be reported promptly online or by phone, with collection available from Monday.

Can You Recover Your Item After Leaving Cambridge ?

Yes. If your item is found and you are no longer in Cambridge, contact the lost property office to discuss collection or forwarding. For high-value items like laptops or passports, calling the office directly is more reliable than an online report alone. If you believe the item was left on a train, contact the relevant operator at the same time.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Cambridge Station Lost Property
Address : Station Rd
Cambridge CB1 2JW

Phone number : 0044(0) 345 600 7245 (option 7)
Opening hours : Open 09:00 to 17:00 Monday to Friday
Website : https://www.greateranglia.co.uk/travel-information/your-journey/lost-property

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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