Lost and Found EasyJet

Have you lost a personal item while travelling with EasyJet ? Every day, items are left behind by passengers travelling with EasyJet. Here’s what happens to lost items and how you can report your lost property.

Airport lost items service

How to report a lost item onboard an EasyJet flight ?

If you’ve lost an item during your trip with EasyJet, our team is here to assist you.

Lost items while travelling with EasyJet are submitted to different agencies based on where they were found. You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

Report a lost item on an Easyjet flight on our platform

EasyJet’s Lost Property desk is located at:

London Gatwick Airport, South Terminal

London, United Kingdom

They’re open daily from 6:00 AM to 10:00 PM

This office handles items found both in the terminal and onboard EasyJet flights arriving at Gatwick. For flights landing at other airports, lost property is usually managed by the local airport Lost and Found service.

How long does EasyJet keep found property ?

Depending on the airport, items are usually held between 30 and 90 days. The exact duration may vary based on local regulations and the type of item. After this period, unclaimed belongings may be disposed of, donated, or transferred according to airport policies.

Airports served by EasyJet Lost and Found services:

At each of these locations, lost items are typically handled either by EasyJet ground staff or the airport’s official Lost Property office.

Do airlines actually look for lost items ?

Yes. EasyJet works closely with airport handling teams and cleaning crews to ensure that items left onboard are collected and registered. While searches are not conducted on demand, items found during routine checks are logged and matched against passenger reports.

What happens to lost property on an EasyJet flight ?

Items left onboard are usually discovered after landing during cleaning procedures. They are collected by the cabin crew or cleaning staff and then transferred to the Lost and Found service at the arrival airport. From there, they are catalogued and stored until they can be matched with a report.

Can you recover lost items from an EasyJet flight ?

Yes. Many lost items are successfully returned to their owners. To improve your chances, it is important to report the loss as soon as possible and include accurate details such as your flight number, travel date, seat number, and a clear description of the item.

Handling high-value or sensitive items:

If you lost your phone, laptop, passport, or wallet, these items are often handled separately with extra care. In some cases, they may be stored separately for security reasons. Providing serial numbers or any unique identifiers in your lost item report helps speed up the recovery.

How long does it take to locate a lost item ?

After an item is found onboard an EasyJet flight, it usually takes between 24 and 72 hours for it to be logged into the Lost and Found system. This delay is due to the time needed for cleaning crews to collect items, transfer them to the appropriate service, and register them correctly. Once logged, matching your report with a found item can take anywhere from a few days up to 1 to 2 weeks. During busy travel periods, processing times may be slightly longer, so it is recommended to check for updates regularly.

Where to report depending on where you lost your item ?

The correct place to report your lost item depends on where it was misplaced. If you lost something onboard the aircraft, you should report it as a lost item related to your flight. If the item was lost inside the airport terminal, such as at security, check in, or boarding gates, it is usually handled by the airport’s Lost and Found service.

For items left in shops, restaurants, or lounges, contacting the specific business directly can sometimes lead to faster recovery, as items may be kept there before being transferred to central services.

The lost item reporting process can be tricky to deal with, especially while travelling in a foreign country, or during a long and tiring trip. If you require assistance in finding the correct lost property office to send your report to, you can complete and send in the Lost Item Report Form on our platform. Our team will be happy to assist you in locating your lost item(s).

Can lost items be shipped to you ?

If your item is found and you are no longer at the airport or have already returned home, many Lost and Found services offer shipping options. Items can also typically be sent via a private courier to your home or another preferred address, though this requires some coordination with the airport’s lost property office.

Shipping fees and delivery times will vary depending on the destination and the nature of the item. You will usually be given instructions and payment options once your item has been located and confirmed.

What to do if you lost an item on a connecting flight ?

If your journey included a connection, it can sometimes be difficult to determine where the item was lost. If you believe it was left on the aircraft, you should include all flight segments in your report, along with as much detail as possible about when you last remember having the item. If the item may have been lost during transit between flights, you may need to contact the Lost and Found services of the connecting airport as well. Providing a clear timeline of your journey helps narrow down the search.

Most commonly lost items on EasyJet flights :

Passengers most often forget small personal belongings that are easy to overlook when leaving the aircraft. These include mobile phones, headphones, passports, wallets, chargers, books, and small bags. Such items are frequently left in seat pockets, under seats, or in overhead compartments. Because these items are common, providing specific identifying details is important to distinguish yours from others.

What happens to unclaimed items ?

If an item is not claimed within the retention period, which typically ranges from 30 to 90 days, it will be handled according to local regulations. Depending on the airport, unclaimed items may be donated to charity, recycled, or sent to public auction. Certain items such as official documents or high value belongings may be handled differently and transferred to relevant authorities if required.

Some Tips to avoid losing Your items while flying

Air travel can be fast paced and distracting, which increases the risk of leaving items behind. Before leaving your seat, take a moment to check the seat pocket, under the seat, and overhead compartment. Keep important belongings such as your phone, passport, and wallet in a dedicated bag or pocket that you check regularly. During security screening, place small items together in your bag rather than loose in trays. Taking a few extra seconds to double check your belongings at each step of your journey can help prevent most losses.

Recent Lost Items Reported on Easyjet flights

Information Last Updated On :

Lost Property EasyJet
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : EasyJet Lost and Found
adress lost and found Address : London Luton Airport
Luton
United Kingdom
phone number lost and found Phone number : +44 1582 525 325
opening hours lost property Opening hours : 24/7
website adress lost and found Website : https://easyjet.airlineluggageclaims.com/

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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