Lost and Found Heraklion City

Lost something while exploring Heraklion ? Whether it was a phone forgotten at a café, a handbag misplaced in a museum, or sunglasses left behind on the beach, this page provides helpful steps to recover your belongings.

Lost items travel

About Heraklion

Heraklion is the largest city on the island of Crete, blending ancient history with vibrant local life. With sites like the Palace of Knossos and a bustling harborfront, it attracts thousands of tourists daily. But with busy crowds and active travel days, personal belongings are often lost in the shuffle. Thankfully, Heraklion’s authorities have clear procedures in place for reporting and recovering lost property.

How to Report a Lost Item in Heraklion ?

If you’ve lost something while in the city—at a monument, hotel, shop, beach, or public space—you can submit a Lost Item Report on our platform. We’ll help direct your request to the appropriate local service.

Report a lost item in Heraklion (Greece) on our platform

In the meantime, try to gather the following:

  • Description of the item (type, brand, color, size, contents)
  • Where you last saw it (address or specific location)
  • The date and approximate time of loss
  • Any details that could help identify it (a sticker, engraving, case, etc.)

Who to Contact for Lost Property in Heraklion ?

The local police service handles most lost property reports in Heraklion. If someone finds your item and turns it in, this is likely where it ends up.

You can reach the Heraklion Police Lost Property Office at:

Police Station of Heraklion

Pl. Eleftherias 1, 71202 Heraklion, Crete, Greece

They are open Monday to Friday, from 8:00 AM to 2:00 PM

Phone number: +30 2813 404500

Lost Items in Taxis, Buses, or Beaches ?

  • In a taxi: If you know the taxi number or have a receipt, call the taxi dispatch service. If not, report the loss to the police with your trip details (pickup/drop-off points and time).
  • On a beach: Lifeguards and municipal services often turn found items over to the police station.
  • On a bus: Contact the local bus authority KTEL or report via our platform.

Can You Still Recover Your Item After Leaving Greece ?

In many cases, yes. If your item is found and identified, you can request to have it shipped. The police or municipal service may ask for proof of ownership and a copy of your ID. Shipping fees are usually the traveler’s responsibility.

Information Last Updated On :

Recent Items Lost in Heraklion

Lost and found City Heraklion
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Heraklion Lost and found office
adress lost and found Address : Agiou Titou 1
71202, Heraklion, Crete

phone number lost and found Phone number :  +30-2813-409000
opening hours lost property Opening hours : Monday to Friday from 7:30 a.m. to 3:30 p.m.
website adress lost and found Website : https://www.heraklion-airport.gr/en/baggage-claims

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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