Have you lost something on an Air North flight ? This page provides the contact details for Air North’s lost and found service and guides you through the steps to report a lost item and recover your belongings.
About Air North
Air North (4N) is a Yukon-based Canadian regional carrier that has operated since 1977, making it one of the longest-established airlines in the Canadian North. Headquartered in Whitehorse, Yukon, Air North serves communities across the Yukon Territory and northern BC, as well as connections to Vancouver, Calgary, Edmonton, and Kelowna. The airline is majority-owned by the Vuntut Gwitchin First Nation, making it one of the few Indigenous-owned airlines in Canada. Air North operates a fleet of Boeing 737 and ATR aircraft.
Air North is a vital link for Yukon communities, carrying residents, workers, tourists, and goods across the territory. With growing interest in Yukon as a destination for northern lights viewing, wilderness adventure, and Indigenous cultural tourism, the airline also attracts significant visitor traffic. Items including cameras, outdoor gear accessories, and personal belongings are occasionally left on board, particularly on flights from Whitehorse after outdoor expeditions.
What to Do If You’ve Lost Something with Air North
Contact Air North Lost and Found as soon as you notice the item is missing. Provide your flight number, travel date, and a description of the item. The team is based in Whitehorse and can coordinate with staff across the Air North network. Note the extension when calling the main number.
You can also submit a report through our platform, so that our team can contact and follow up with the lost property office(s) on your behalf.
Items Lost on Board an Air North Flight vs. at the Airport
Items left on the Air North aircraft should be reported to the airline. Items lost at Erik Nielsen Whitehorse International Airport or at other airports in Air North’s network should be directed to those airports’ own facilities. In smaller Yukon communities, Air North staff often manage the airport directly and are the right first contact.
Tips to Efficiently Report a Lost Item
- Call Air North’s lost and found line using extension 778 as soon as you notice the loss
- Have your flight number and travel date ready when you call, as smaller airlines have detailed manifests
- For valuable outdoor or photography equipment, provide the make, model, and serial number if possible
- Air North’s team is well-known for personal service, so do not hesitate to follow up directly
- For losses at small Yukon community airports, Air North local staff are usually the direct contact
Contact Air North Lost and Found
Air North Lost and Found
Address : Erik Nielsen Whitehorse International Airport
Whitehorse
Canada
Opening hours : 08:00 to 17:00
Can You Recover Your Item After Your Flight ?
Air North’s lost and found team is available during office hours. Given the airline’s close-knit operations and personal service reputation, early contact is especially likely to yield a helpful response. For items left in the Yukon, the team can often coordinate with small community airport staff to check on the item quickly.
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Air North Lost and Found 
Address : Erik Nielsen Whitehorse International Airport
Whitehorse
Canada 
Phone number : 1-800-661-0407 ext. 778 
Opening hours : 08:00 - 17:00 
Website : https://www.flyairnorth.com/flights/baggage-carry
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)