Lost and Found Dublin International Airport (DUB)

Have you lost something at Dublin Airport ? Find out how to report a lost item at Ireland’s busiest airport.

About Dublin Airport (DUB)

Dublin Airport (DUB) is Ireland’s largest and busiest airport, serving as the primary gateway to the Irish capital and the country as a whole. Located approximately 10 kilometers north of Dublin city center, the airport operates two terminals handling flights to Europe, North America, and beyond.

As Ireland’s main international hub, Dublin Airport handles over 30 million passengers annually. With significant tourist traffic visiting Ireland’s historic sites, vibrant culture, and scenic landscapes, personal items frequently get left behind. The airport maintains a Lost Property Service operated by the Airport Police to help travelers recover their belongings.

What Should You Do If You’ve Lost Something at Dublin Airport ?

Losing an item at Dublin Airport can disrupt your Irish adventure or journey home. The airport operates a Lost Property Service through the Airport Police Public Office in the arrivals area, with extended daily hours to assist travelers. Whether your item was misplaced at security, in a terminal area, or at one of the airport’s pubs, here’s what you need to know.

Have you lost something in Dublin Airport ? From departure gates to baggage claim, personal belongings are left behind regularly.

How to report a lost item at Dublin Airport ?

If you’ve misplaced your item somewhere in the airport, the guidance below will help you report your loss effectively. The Lost Property Service, operated by the Airport Police, has extended daily hours to accommodate most flight schedules.

When reporting a lost item, provide detailed information:

• A complete description of the item (color, brand, model, unique identifiers)
• The specific terminal and location where it may have been lost
• The approximate time it was lost
• Your airline, flight number, and gate information
• Your contact details including phone number and email address

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Lost something in the airport ?

If you lost your item within the airport facilities (check-in area, security screening, waiting areas, shops, restaurants, baggage claim), contact the Airport Police Lost Property Service.

Airport Police Public Office – Lost Property Service

• Address: Arrivals area, Dublin Airport, R108 Dublin, Ireland
• Opening hours: Monday-Sunday 7:00 am to 10:00 pm

The Lost Property Service is conveniently located in the arrivals area and operates daily with extended hours covering most of the airport’s flight schedule.

Item(s) lost on the plane

If you left something onboard your aircraft, you must contact your airline directly. The Airport Police Lost Property Service manages items found in the terminal, not onboard aircraft. Each airline has its own procedures for handling items left on planes.

Check our dedicated page for information about lost items on Aer Lingus flights.

Dublin Airport’s Two-Terminal Layout

Understanding the terminal structure helps when reporting lost items:

Terminal 1 :

• Primarily European short-haul flights
• Ryanair and other budget carriers
• Compact layout with shorter walking distances
• Security, shops, and gates on upper levels

Terminal 2 :

• Long-haul transatlantic flights
• Aer Lingus hub
• US pre-clearance facilities (unique to European airports)
• More extensive shopping and dining
• Larger with more spacious gate areas

Knowing which terminal you were in helps narrow the search area significantly.

The US Pre-Clearance Factor

Dublin Airport has US Customs and Border Protection pre-clearance facilities – a feature unique among European airports. This creates a distinct area where items are frequently lost :

Why Pre-Clearance Creates Loss Points :

• Additional security screening beyond regular airport security
• Immigration questioning where items are set down
• Liquids confiscated and sometimes forgotten
• Stress of US customs process increases distraction
• Separate waiting area after clearance

Common Items Lost at Pre-Clearance :

• Laptops removed for additional screening
• Belts and shoes during security
• Travel documents during immigration checks
• Items from pockets emptied at customs
• Water bottles and liquids just purchased

If you lost something in the US pre-clearance area, specify this clearly when reporting – it’s a distinct zone with its own procedures.

Common Places Where Items Are Lost at DUB

Security Checkpoints :

• Electronic devices and chargers in screening bins
• Belts, watches, and jewelry removed for screening
• Jackets and sweaters (Irish weather means layers)
• Shoes if additional screening required

US Pre-Clearance Area (Terminal 2) :

• Additional security screening items
• Immigration documents and paperwork
• Items set down during customs questioning
• Newly purchased items from duty-free before clearance

Irish Pubs and Restaurants :

• Dublin Airport features authentic Irish pubs
• Phones and bags left at tables after meals
• Items forgotten while enjoying pre-flight Guinness
• Shopping bags from duty-free whiskey and Bailey’s

Aer Lingus Lounges (Terminal 2) :

• Business and premium passenger facilities
• Laptops and tablets at workstations
• Charging cables forgotten in power points
• Newspapers and magazines in seating areas

Duty-Free Shopping :

• Ireland known for duty-free Irish whiskey, chocolates, crystal
• Multiple shopping bags increase loss risk
• Personal items set down while browsing
• Purchases forgotten at checkout counters

Gate Seating Areas :

• Long waits for transatlantic flights
• Chargers left plugged into power points
• Books, magazines, and e-readers
• Jackets draped on seats

Lost Luggage or Item Left on the Plane ?

For different types of losses:

• Checked Baggage Issues – Report immediately to your airline’s baggage services desk in arrivals
• Items Lost in Terminal – Contact the Airport Police Lost Property Service in arrivals area
• Items Left on Aircraft – Contact your airline directly, not Airport Police

Each type of loss requires contacting different parties. The Airport Police Lost Property only handles items found in public terminal areas.

Dublin Airport’s combination of manageable size, extended Lost Property hours, helpful Irish culture, and professional service creates a relatively positive environment for recovering lost items. Quick reporting, detailed descriptions, and appropriate follow-up give travelers good chances of being reunited with their belongings.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Airport Police Public Office - Lost Property Service
Address : Arrivals area
Dublin airport
R108
Dublin, Ireland

Phone number : + 353 1 8145555
Opening hours : Monday-sunday 7:00 am to 10:00 pm
Website : https://www.dublinairport.com/at-the-airport/help-and-support/view-lost-property

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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