Lost and Found Barcelona-El Prat Airport (BCN)

Have you lost something at Barcelona Joseph Tarradellas-El Prat Airport ? Find out how to report a missing item at Spain’s second-busiest airport.

Lost property search in terminal

About Barcelona-El Prat Airport

Barcelona-El Prat Airport (BCN), officially named Aeropuerto de Barcelona – Josep Tarradellas, is Spain’s second-largest airport and the main gateway to Catalonia. Located approximately 12 kilometres southwest of Barcelona city centre in El Prat de Llobregat, the airport handles over 50 million passengers in peak years. It operates across two main terminals: Terminal 1, the larger modern facility used by most international and long-haul carriers, and Terminal 2, used by Vueling and some low-cost airlines.

Main Airlines at Barcelona airport

Carriers including Vueling (whose main hub is BCN), Iberia, British Airways, Ryanair, easyJet, Air France, Lufthansa, American Airlines, and many others serve the airport, with routes spanning Europe, North America, Latin America, and beyond. The scale of operations, combined with the busy tourist season that runs almost year-round, means lost property incidents are common, particularly at the busy Terminal 1 security lanes, departure lounges, and at the international arrivals hall. The lost property office is open seven days a week from early morning to late evening.

What Should You Do If You’ve Lost Something at BCN ?

If you are still in the airport, go to the nearest information desk or report directly to airport security staff in the area where you lost the item. At Terminal 1, there are information points throughout the terminal including the ground floor arrivals area and the upper departure levels. At Terminal 2, report to the terminal’s own service desk.

If you have already left the airport or departed Barcelona, contact the Oficina de Objetos Perdidos, the airport’s lost property office, directly during its extended opening hours.

How to Report a Lost Item at Barcelona Airport

Visit or contact the Oficina de Objetos Perdidos at Terminal 1. The office operates every day from 8:00 AM to 10:00 PM, which gives passengers arriving or departing outside the standard working day a good window to report in person. Have your flight details and a detailed description of the item ready.

You can also submit a report through our platform and our team will follow up with the airport on your behalf.

Items Lost at Barcelona-El Prat Airport

Oficina de Objetos Perdidos — Barcelona-El Prat Airport

Address : Aeropuerto de Barcelona – El Prat
Terminal 1, Dique Sur, Planta 0
08820 El Prat de Llobregat
Barcelona, Spain

Opening hours : Monday to Sunday: 8:00 AM to 10:00 PM

Items Lost on Your Aircraft

If you left something onboard your flight, contact your airline directly – airlines manage items found on their aircraft separately from the airport lost property service. Vueling, Iberia, British Airways, Ryanair, and other carriers operating through BCN each manage onboard lost property separately from the airport office. Contact your airline directly with your booking reference, seat number, and a description of the item.

Common Areas Where Items Are Lost at Barcelona Airport

  • Security screening lanes at T1 and T2 are very high-volume area
  • Departure lounges and gate seating, especially around boarding
  • Duty-free and retail shops on the airside concourse
  • Baggage reclaim at arrivals for both terminals
  • Airport cafés and bars
  • Toilets and family rooms throughout the terminal
  • Ground transport connections : taxis, Aerobus, and metro entrance

Tips to Report a Lost Item Efficiently

  • Specify clearly whether you were in Terminal 1 or Terminal 2
  • Note the security lane or gate number if possible
  • Provide your airline, flight number, and seat as reference points
  • For lost luggage rather than items, contact your airline’s baggage desk rather than the lost property office
  • Report the same day if possible — busy terminals process found items quickly

Where to Collect Your Lost Property

Found items are held at the Oficina de Objetos Perdidos in Terminal 1. The extended daily hours (8:00 AM to 10:00 PM) make collection convenient even for passengers on early or late flights. If you have left Spain, the office can discuss courier options for returning valuable items.

Can You Recover Your Item After Leaving Barcelona ?

Yes. The airport office can arrange for items to be shipped to your home country if you have already departed. Spanish postal and courier services cover international destinations, though customs documentation and shipping fees apply.

For high-value items or essential documents, contact the office as soon as possible after realising the loss — even from abroad, a prompt phone call increases the likelihood of recovery.

Recent Lost Items Reported at Barcelona airport (BCN)

Information Last Updated On :

Lost found airport Barcelona
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Oficina de Objetos Perdidos
adress lost and found Address : Aeropuerto de Barcelona - El Prat
Terminal 1, Dique Sur, Planta 0
08820 El Prat de Llobregat, Barcelona

phone number lost and found Phone number : +34 932 59 64 40
opening hours lost property Opening hours : Monday-sunday 8:00 am to 10:00 pm
website adress lost and found Website : http://www.aena.es/en/barcelona-airport/lost-found.html

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)