Have you lost a personal item while travelling with Vueling Airlines ? Every day, items are left behind by passengers travelling with Vueling. Here’s what happens to lost items and how you can report your lost property.

What happens to lost property on a Vueling Airlines flight ?
Forgotten items are collected onboard and usually handed over to the Lost and Found service at the destination airport.
Can you recover lost items from a Vueling Airlines flight ?
Yes. Quick action and clear descriptions greatly help in recovering lost belongings.
Do airlines actually look for lost items ?
Yes. Vueling works in cooperation with the airports’ Lost and Found offices.
How to report a lost item onboard a Vueling Airlines flight ?
If you’ve lost an item during your trip with Vueling Airlines, our team is here to assist you.
Lost items while travelling with Vueling are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
The Vueling Airlines Lost and Found service is available at:
Barcelona El Prat Airport, Terminal 1
Barcelona, Spain
Opening hours: 7:00 AM to 10:00 PM, seven days a week
You can reach them by phone at: +34 913 211 000
How long does Vueling Airlines keep found property ?
Typically between 30 and 90 days, depending on the airport.
Airports served by Vueling Airlines Lost and Found services:
- Barcelona El Prat Airport (BCN) — Main hub
- Madrid Barajas Airport (MAD)
- Paris Orly Airport (ORY)
- Rome Fiumicino Airport (FCO)
- Málaga Airport (AGP)
Most common items lost on Vueling Airlines flights:
Phones, wallets, headphones, ID cards, neck pillows, sunglasses, books and small electronic devices like tablets are among the items most frequently left behind.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Vueling Airlines Customer Service
Address : Parque de Negocios Mas Blau II
Pla de l'Estany
5
08820 El Prat de Llobregat
Barcelona
Spain
Phone number : +34 931 518 158
Opening hours : Monday to Sunday: 8:00 AM - 8:00 PM (Germany time)
Website : https://www.vueling.com/en/vueling-services/more-vueling-services/damaged-and-delayed-baggage
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
