Have you lost something at Venice Airport ? Find out how to report a lost item at Marco Polo International Airport.

About Venice Marco Polo International Airport
Venice Marco Polo Airport (IATA: VCE), officially named Aeroporto di Venezia Marco Polo, is the main international airport serving Venice and the wider Veneto region. Located on the mainland at Tessera, approximately 8 kilometres north of Venice city centre, the airport connects Venice to destinations across Europe, North America, the Middle East, and beyond. It is one of the most important airports in northern Italy, serving millions of passengers annually including tourists bound for Venice, the Dolomites, and the Adriatic coast.
The lost property service at Venice Marco Polo Airport is managed by SAVE, the airport operator, and is located in the Arrivals hall at Level 0. It covers items found within the terminal building. Items lost on aircraft are handled by the relevant airlines.
What Should You Do If You’ve Lost Something at Venice Airport ?
If you have lost an item at Venice Marco Polo Airport, report it to the Lost and Found Service operated by SAVE as soon as possible. Items found within the terminal are submitted to this office. For items left on a plane, contact your airline directly.
The service is open daily but with split hours, so plan your visit or call accordingly.
How to Report a Lost Item at Venice Marco Polo Airport
Visit the Lost and Found Service in the Arrivals hall, Level 0, at Viale Galileo Galilei 30, 30173 Venice. The service operates in two daily sessions. Provide your flight details, the area of the airport where the loss occurred, and a clear description of the item. Leave your contact details.
You can also report your lost item(s) through the online report form on this platform; our team will get in touch with the appropriate lost item offices on your behalf.
Key Things to Know About Venice Airport Lost Property
- The service is open daily: 9:00 AM to 12:00 PM and 3:00 PM to 6:00 PM
- The office is closed between 12:00 PM and 3:00 PM
- Items found on aircraft must be reported to the relevant airline
- SAVE manages lost property for the terminal building
- Bring identification when collecting your item in person
Some Tips to Efficiently Report a Lost Item
- Plan your visit around the split opening hours to avoid arriving during the midday closure
- Note the specific area of the airport where the loss occurred
- Describe the item clearly: type, brand, colour, and contents
- For on-board losses, contact your airline as well as the airport service
- Include a working phone number and email for follow-up
Contact Venice Marco Polo Airport Lost and Found
Lost and Found Service SAVE
Address : Arrivals hall, Level 0
Viale Galileo Galilei, 30
30173 Venezia VE
Opening hours : Monday to Sunday: 9:00 AM to 12:00 PM and 3:00 PM to 6:00 PM
Can You Recover Your Item After Leaving Venice ?
Remote follow-up by phone or email is possible during office hours. If you have already left Italy, contact the service during one of the two daily sessions to check whether your item has been logged. If a match is confirmed, discuss postal return or arrange for an authorised representative in Venice to collect on your behalf.
Recent Items Reported as Lost by Travellers at Venice airport (VCE)
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White cat mask and a black-and-white plague doctor mask on a TAP Air Portugal flight from Venice airport (Italy) to Lisbon airport (Portugal)
Description of lost item(s) : In seat 10 E I left the bag on the floor. White plastic bag with a white cat mask and a black and white plague doctor mask…
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Black Zero Grid RFID passport wallet on Eurowings flight from Stuttgart airport (Germany) to Venice airport (Italy)
Description of lost item(s) : Zero Grid RFID Passport Holder & Travel Wallet, Zippered Wallet for Men & Women, Passport Wallet with passport inside. Name on Passport Ll**d B*** Ja****n Location of…
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Black anthracite Samsung phone on a flight from London Gatwick airport (UK) to Venice airport (Italy)
Description of lost item(s) : Samsung mobile phone, colour black antracite, no phone cover, only a transparent screensaver. IMEI sticker on the back. Location of loss : Raw 5 A,B,C and D…
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Two beige cardigans (Guess and H&M) on a flight from Venice airport (Italy) to Paris Orly airport (France)
Description of lost item(s) : 2 light beige cardigans – one short with a tie (Guess brand), one long and heavy. Left on my seat of the plane (flight from Venice last…
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Louis Vuitton purse in Easyjet flight from Bristol airport (UK) to Venice airport (Italy)
Description of lost item(s) : Black and white Louis Vuitton purse containing driving license and bank cards Location of loss : Ezy 2831 6/6/26 Seat 19E Date of loss : 06/06/2026 I…
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Glasses in orange hard cover on Eurowings flight from Dusseldorf airport (Germany) to Venice airport (Italy)
Description of lost item(s) : Fully framed (brown) optical glasses, in an orange hard-cover case. Location of loss : On the floor near seat 11E on flight EW 9810 from DUS to…
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TUMI men’s garment bag containing three DIGEL suits in Condor flight from Frankfurt airport (Germany) to Venice airport (Italy)
Description of lost item(s) : TUMI men’s garment bag black color containing three DIGEL suits, each suit with color green, blue and brown. Location of loss : I FORGOT MY GARMENT BAG…
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Prescription sports sunglasses with an Oakley frame in Condor flight from Mahe airport (Seychelles) to Frankfurt airport (Germany) or to Venice airport (Italy)
Description of lost item(s) : Sports sunglasses with an Oakley frame. The glasses were in a large case. Inside the case there was also a Spar cleaning wipe. Location of loss :…
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iPad in lavender case on Delta Air Lines flight from Venice airport (Italy) to Amsterdam Shiphol airport (Netherlands)
Description of lost item(s) : . Lavender wrap around case with an apple pin inside the case and iPad. Harper’s name is on a sticker on the case but only first name…
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iPad in blue case on flight from Amsterdam Shiphol airport (Netherlands) to Venice airport (Italy)
Description of lost item(s) : Im writing this on behalf of my husband who was on the flight. His name is Grant Iain Hill. He think he left his ipad on the…
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Grey men’s flat cap in Venice airport (Italy)
Description of lost item(s) : Hello, I believe I left my cap/hat at the departure lounge gate C46 on 5/11/2025 to take flight no. U28296 to London Gatwick. It is also possible…
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Black Samsung Galaxy A7 in TAP Air Portugal flight from Lisbon airport (Portugal) to Venice airport (Italy)
Description of lost item(s) : I left my mobile phone on TAP flight 860 to Venice on October 12, 2025, at 06:45. I was in seat 10D and forgot it in the…
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Money-purse in Venice airport (Italy)
Description of lost item(s) : Before the departure of my Train back to Wels/Austria I went to the ferrovia-toilet and lost my darkbrown wallet there. I noticed the loss only 10 minutes…
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Wallet on Easyjet flight from Venice airport (Italy) to London Gatwick airport (UK)
Description of lost item(s) : A brown leather wallet, with cash, debit & credit cards, oyster card & receipts with my name on the cards and 2 of my wifes cards (Ve*****ue…
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Two New Era brand caps with Red Bull logo, one white and blue, one white and black in Swiss Airlines flight from Zurich airport (Switzerland) to Venice airport (Italy)
Description of lost item(s) : n. 2 New Era caps with Red Bull logo: one black and white, the other white and blue (jeans) Brand: New Era They were forgotten in the…
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iPad Pro 13 in KLM flight from Amsterdam Shiphol airport (Netherlands) to Venice airport (Italy)
Description of lost item(s) : iPad Pro 13”, blue leather cover , i left it in the seat pocket in front of my seat, 25A Location of loss : Seer pocket in…
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Brown pair of women’s cat eye sunglasses in Easyjet flight from London Gatwick airport (UK) to Venice airport (Italy)
Description of lost item(s) : Pair of women’s Jimmy Fairly cat eye brown sunglasses. Left on seat 12B, gold circle on side of both sides Location of loss : Seat 12B of…
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Plastic bag with 2 pairs of shoes inside in Air France flight from Paris Charles de Gaulle airport (France) to Venice airport (Italy)
Description of lost item(s) : A plastic bag with 2 pairs of shoes and several other items Location of loss : I was on flight AF1526 from CDG to VCE on July…
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Grey Lenovo laptop with a few stickers on the front at Venice airport (Italy)
Description of lost item(s) : It is a 17 inch light grey Lenovo laptop with a few stickers on the front. One stickwr has a hand with a middle finger and I'm…
Information Last Updated On :

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Lost and Found Service-SAVE
Address : Arrivals hall, Level 0Viale Galileo Galilei, 30
30173 Venezia VE
Phone number : +39 041 260 9260
Opening hours : Monday-sunday 9:00 am to 12:00 pm and 3:00-6:00 pm
Website : https://www.veneziaairport.it/info-e-assistenza/bagagli-e-oggetti-smarriti.html#:~:text=Gli%20oggetti%20smarriti%20all'Aeroporto,sala%20arrivi%20al%20piano%20terra.
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
