Lost and Found Venice Marco-Polo Airport (VCE)

Have you lost something at Venice Airport ? Find out how to report a lost item at Marco Polo International Airport.

Airport lost items services

About Venice Marco Polo International Airport

Venice Marco Polo Airport (IATA: VCE), officially named Aeroporto di Venezia Marco Polo, is the main international airport serving Venice and the wider Veneto region. Located on the mainland at Tessera, approximately 8 kilometres north of Venice city centre, the airport connects Venice to destinations across Europe, North America, the Middle East, and beyond. It is one of the most important airports in northern Italy, serving millions of passengers annually including tourists bound for Venice, the Dolomites, and the Adriatic coast.

The lost property service at Venice Marco Polo Airport is managed by SAVE, the airport operator, and is located in the Arrivals hall at Level 0. It covers items found within the terminal building. Items lost on aircraft are handled by the relevant airlines.

What Should You Do If You’ve Lost Something at Venice Airport ?

If you have lost an item at Venice Marco Polo Airport, report it to the Lost and Found Service operated by SAVE as soon as possible. Items found within the terminal are submitted to this office. For items left on a plane, contact your airline directly.

The service is open daily but with split hours, so plan your visit or call accordingly.

How to Report a Lost Item at Venice Marco Polo Airport

Visit the Lost and Found Service in the Arrivals hall, Level 0, at Viale Galileo Galilei 30, 30173 Venice. The service operates in two daily sessions. Provide your flight details, the area of the airport where the loss occurred, and a clear description of the item. Leave your contact details.

You can also report your lost item(s) through the online report form on this platform; our team will get in touch with the appropriate lost item offices on your behalf.

Key Things to Know About Venice Airport Lost Property

  • The service is open daily: 9:00 AM to 12:00 PM and 3:00 PM to 6:00 PM
  • The office is closed between 12:00 PM and 3:00 PM
  • Items found on aircraft must be reported to the relevant airline
  • SAVE manages lost property for the terminal building
  • Bring identification when collecting your item in person

Some Tips to Efficiently Report a Lost Item

  • Plan your visit around the split opening hours to avoid arriving during the midday closure
  • Note the specific area of the airport where the loss occurred
  • Describe the item clearly: type, brand, colour, and contents
  • For on-board losses, contact your airline as well as the airport service
  • Include a working phone number and email for follow-up

Contact Venice Marco Polo Airport Lost and Found

Lost and Found Service SAVE

Address : Arrivals hall, Level 0
Viale Galileo Galilei, 30
30173 Venezia VE

Opening hours : Monday to Sunday: 9:00 AM to 12:00 PM and 3:00 PM to 6:00 PM

Can You Recover Your Item After Leaving Venice ?

Remote follow-up by phone or email is possible during office hours. If you have already left Italy, contact the service during one of the two daily sessions to check whether your item has been logged. If a match is confirmed, discuss postal return or arrange for an authorised representative in Venice to collect on your behalf.

Recent Items Reported as Lost by Travellers at Venice airport (VCE)

Information Last Updated On :

Lost found airport Venice
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Lost and Found Service-SAVE
adress lost and found Address : Arrivals hall, Level 0
Viale Galileo Galilei, 30
30173 Venezia VE

phone number lost and found Phone number : +39 041 260 9260
opening hours lost property Opening hours : Monday-sunday 9:00 am to 12:00 pm and 3:00-6:00 pm
website adress lost and found Website : https://www.veneziaairport.it/info-e-assistenza/bagagli-e-oggetti-smarriti.html#:~:text=Gli%20oggetti%20smarriti%20all'Aeroporto,sala%20arrivi%20al%20piano%20terra.

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)