Have you lost something at Brussels Airport ? Find out how to report a lost item at Belgium’s main international airport.
What To Know About Brussels Airport
Brussels Airport, also known as Brussels Zaventem Airport and officially named Brussels Airport (IATA: BRU), is the principal international airport of Belgium, located approximately 12 kilometres northeast of Brussels city centre in Zaventem. It is one of the busiest airports in Western Europe, handling tens of millions of passengers each year on flights to destinations across Europe, North America, Africa, the Middle East, and Asia. The airport is directly linked to the Brussels rail network via the Brussels-Airport Zaventem railway station, which connects to the main Brussels stations in around 20 minutes.
The Lost and Found service at Brussels Airport handles items recovered within the terminal buildings, departure halls, and landside areas of the airport. Items found on aircraft are managed separately by the relevant airlines.
What Should You Do If You’ve Lost Something at Brussels Airport ?
If you have lost an item at Brussels Airport, report it to the Lost and Found office as soon as possible. Items found within the terminal are submitted to this service. For items left on a plane, contact your airline directly, as on-board lost property is handled by the carrier.
The Lost and Found office is open seven days a week. If you discover the loss after leaving the airport, report by phone or in writing during office hours.
How to Report a Lost Item at Brussels Airport
Visit or contact the Lost and Found office at Leopoldlaan, 1930 Zaventem. Provide the date and flight information, the area of the airport where the loss occurred, and a detailed description of the item. Leave your contact details for follow-up.
You can also submit a report through our platform, so that our team can contact and follow up with the lost property office(s) on your behalf.
Key Things to Know About Brussels Airport Lost Property
- The Lost and Found office is open Monday to Sunday, 9:00 AM to 7:00 PM
- Items found on aircraft must be reported directly to the airline
- Items found at security may be held by security staff initially
- Bring identification when collecting your item in person
- Items not claimed within the retention period may be disposed of
Tips to Efficiently Report a Lost Item
- Note the terminal, gate, or specific area of the airport where the loss occurred
- Report the loss as soon as possible after discovering it
- Describe the item clearly: type, brand, colour, and contents if relevant
- For items left at security, ask security staff first before visiting Lost and Found
- Include a working phone number and email for follow-up
Contact Brussels Airport Lost and Found
Lost and Found Brussels Airport
Address : Leopoldlaan
1930 Zaventem
Belgium
Opening hours : Monday to Sunday: 9:00 AM to 7:00 PM
Can You Recover Your Item After Leaving Belgium ?
Yes, remote follow-up by phone or email is possible. If you have left Belgium, contact the Lost and Found office during opening hours to confirm whether your item has been logged. If a match is confirmed and you cannot return, discuss postal return options or arrange for an authorised representative to collect on your behalf.
Recent Lost Items Reported at Brussels Zaventem airport (BRU)
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Silver and black Apple iPad on a Brussels Airlines flight from Geneva airport (Switzerland) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : I left my Apple I-pad in seat 30A of my Brussels Airlines flight SN2724 from Geneva to Brussels, arriving in Zaventem at 22.30 on 20 July. It…
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Sunglasses with a metal frame on a Brussels Airlines flight from Abidjan airport (Ivory Coast) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : During the flight from Abidjan to Brussels SN256 on July 10, 2026 my looking glasses fell in the split between the window and the side table of…
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Velvet champagne rose pouch on Swiss Airlines flight from Geneva airport (Switzerland) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : Personal large makeup bag. 15x20cm, no handles, top zipper, textured velvet, champagne rose color. Left under seat 20F. Flight LX4522 from Geneva at 17:10h to Brussels. We…
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iPad in red case with Apple Pen on Wideroe flight froml Bergen airport (Norway) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : It’s an IPad Air with red/transparent case with an apple pen. Flight: WF 1891 Departed at 10:30 from Bergen to Brussels on the 07/06/2026 Aircraft: Embraer 190…
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Magnetic iPhone cover wallet in Brussels Airlines flight from Faro airport (Portugal) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : I have lost a magnetic cover / wallet by DECODED brand for IPhone17Pro Max onboard with a list of important documents, all under my name: Citibank debit…
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White Kobo E-reader in TAP Air Portugal flight from Lisbon airport (Portugal) to Brussels Zaventem airport (Belgium)
This report of lost property was transmitted in French Description of lost item(s) : Liseuse de la marque KOBO, couleur blanche Pas de housse de protection. Dernier livre en cours: Même les…
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Panasonic Lumix camera in black Tamrac camera case on Swiss Airlines flight from Zurich airport (Switzerland) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : Panasonic Lumix camera (SLF) model DMC. Black. Black Tamrac camera case Location of loss : Lost on Thursday 9th April probably at the gate. took flight LX788…
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iPad on Brussels Airlines flight from Dakar airport (Senegal) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : Ipad in a multi-colored greenish case. I believe it is in the pocket in front of seat 10F or 10G on the bulkhead. Location of loss :…
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Hooded down jacket in flight from Vienna airport (Austria) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : hooded down jacket Location of loss : aircraft cabin Date of loss : 03/07/2026 I found this / these item(s) If you have found this item, please…
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Sunglasses case (Rayban) with very expensive black framed reading glasses inside on TAP Air Portugal flight from Lisbon airport (Portugal) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : The sunglasses case is black and has the Ray-Ban mark on the front. Inside, there is a pair of reading glasses with a black rim. Location of…
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Two baggages in ITA Airways flight from Milan Linate airport (Italy) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : I lost two bags flying from LIN to BRU AZ865852 and AZ865752 flight #AZ148 airline with ITA airways. I am now at USA. Location of loss :…
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Black leather handbag on Easyjet flight from Rome airport (Italy) to Brussels Zaventem airport (Belgium)
Description of lost item(s) : Black leather handbag Small/medium size Inside: A small agenda Green hairband Headphones Small jewellery box Location of loss : Cabin bag above seat 10D EasyJet flight EJU2987…
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Lost & Found Brussels Airport 
Address : Leopoldlaan1930 Zaventem
Belgique
Phone number : +32 900 70 000 
Opening hours : Monday-Sunday 9:00-19:00 
Website : https://www.brusselsairport.fr/infos-aeroport/contact/objets-trouves
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)