Lost and Found Ankara Esenboğa Airport (ESB)

Have you lost an item at Ankara Airport ? From departure halls to check-in counters, personal belongings are often left behind by travelers rushing to catch a flight or navigating the terminal.

Whether you misplaced your item in the terminal or forgot it onboard, this page will walk you through what to do next.

About Ankara Esenboğa Airport (ESB)

Located about 28 kilometers from the center of Turkey’s capital, Ankara Esenboğa Airport is a modern international airport serving millions of passengers each year. Known for its efficiency and streamlined layout, it handles both domestic and international traffic.

Despite its well-organized structure, the airport sees frequent cases of lost property due to high passenger volume and tight travel schedules. Thankfully, a dedicated Lost and Found service is available to assist you.

Lost something at Ankara Airport ?

If you believe your item was lost within the terminal (e.g., security, duty free, restrooms, cafés), you should first try to remember the approximate location and time. These details can help the airport’s Lost and Found office locate your property more efficiently.

The Lost and Found office is located inside the terminal at:

Ankara Esenboğa Airport, Balıkhisar Mh., Terminal Cad. No:1, 06750 Akyurt, Ankara

It operates 24 hours a day, 7 days a week.

You can contact the office by phone at: +90 312 590 40 00

What to do if you’ve left something on the plane ?

If your item was left onboard an aircraft arriving at Ankara Airport, the airline is usually responsible for handling the retrieval. Items are typically transferred to either the airline’s own lost property service or to their designated ground handling agent.

Contact your airline directly to inquire about onboard items. Provide your flight number, seat number if possible, and a detailed description of the lost object.

How to report a lost item on our platform

You can also submit a Lost Item Report using our platform so our team can assist you.

Be sure to include:

• A clear description of the item (color, brand, size, distinguishing features)
• The exact location or area where you believe you lost it
• The date and approximate time
• Your contact details and any relevant flight information

Frequent loss hotspots at Ankara Airport

Travelers often forget items in:

• Security bins and passport control
• Check-in counters and self-service kiosks
• Gate waiting areas
• Terminal restrooms and prayer rooms
• Food courts and seating lounges

Don’t panic—if your item was found, the airport team is usually quick to catalogue and store it. Reporting your loss early improves the chance of recovery.

Recent Items Lost at Ankara Airport

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Ankara Esenboğa Airport Lost and Found
Address : Ankara Esenboğa Airport, Balıkhisar Mh., Terminal
Cad. No:1, 06750 Akyurt, Ankara
Phone number : +90 312 590 40 00
Opening hours : 24/7
Website : www.esenbogaairport.com

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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