Have you lost a personal item while travelling with Asiana Airlines ? Every day, items are left behind by passengers travelling with Asiana Airlines. Here’s what happens to lost items and how you can report your lost property.
Do airlines actually look for lost items ?
Yes. Asiana Airlines works closely with airport Lost and Found departments.
What happens to lost property on an Asiana Airlines flight ?
Items forgotten onboard are collected and delivered to Lost and Found services at the arrival airport.
How long does Asiana Airlines keep found property ?
Typically 30 to 90 days.
How to report a lost item onboard an Asiana Airlines flight ?
If you’ve lost an item during your trip with Asiana Airlines, our team is here to assist you.
Lost items while travelling with Asiana Airlines are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
Asiana Airlines’ Lost Property center is located at:
Incheon International Airport, Terminal 1
Seoul, South Korea
The office is staffed 24/7
Phone number: +82 32 744 2140
Can you recover lost items from an Asiana Airlines flight ?
Yes. Quick and accurate reporting greatly increases success rates.
Airports served by Asiana Airlines Lost and Found services:
- Seoul Incheon International Airport (ICN) — Main hub
- Gimpo International Airport (GMP)
- Busan Gimhae International Airport (PUS)
- Tokyo Narita International Airport (NRT)
- Los Angeles International Airport (LAX)
Most common items lost on Asiana Airlines flights:
Mobile phones, laptops, books, neck pillows, chargers and reading glasses.
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Asiana Airlines Lost and Found 
Address : Incheon International Airport
Incheon
South Korea 
Phone number : +82 32 741 3110 
Opening hours : 24/7 
Website : https://flyasiana.com/C/MN/EN/travel/cabin/lost-lookup/list
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)