Lost and Found EVA Air

Have you lost a personal item while travelling with EVA Air ?

Each day, passengers leave behind personal items during EVA Air flights across Asia and worldwide.

Lost items at airport service

About EVA Air

EVA Air is Taiwan’s second-largest airline and a leading international carrier founded in 1989. The airline is headquartered in Taoyuan and operates its main hub at Taiwan Taoyuan International Airport (TPE), connecting passengers to destinations across Asia, Europe, North America, and Oceania.

Known for its high service standards and safety record, EVA Air is a member of the Star Alliance, the world’s largest airline alliance. The airline operates a modern fleet of Boeing and Airbus aircraft, including the Boeing 787 Dreamliner and Boeing 777 for long-haul routes. EVA Air offers multiple cabin classes including Economy, Premium Economy, Business Class (Royal Laurel Class), and on select routes, a premium First Class-style product.

The airline is recognized for its distinctive green and orange livery and operates the Infinity MileageLands frequent flyer program. EVA Air consistently receives industry awards for service quality and is particularly popular among passengers traveling between Asia and North America, offering convenient connections through its Taipei hub.

How to report a lost item onboard an EVA Air flight ?

If you’ve lost an item during your trip with EVA Air, our team is here to assist you.

Lost items while travelling with EVA Air are submitted to different agencies based on where they were found. You’ll find information to contact EVA Air on this page. You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

Report a lost item in an EVA Air flight on our platform

EVA Air Lost Property Office

The EVA Air Lost Property service is located at Taoyuan International Airport, No. 9, Hangzhan S Rd, Dayuan District, Taoyuan City, Taiwan 33758.

The Lost Property service is open 24/7.

You can contact the office by calling the following number: +886 3 351 5151.

What happens to lost property on an EVA Air flight ?

Items forgotten onboard are collected by the cabin crew and transferred to Lost and Found services at the arrival airport, primarily Taoyuan International Airport for Taiwan arrivals.

Can you recover lost items from an airplane or is it too late ?

It’s not too late. Reporting quickly and supplying detailed information gives you the best chance of recovering your items swiftly.

How long does EVA Air keep found property ?

Items are usually kept for 30 to 90 days depending on local airport regulations.

Recent Items Lost in EVA Air flights

Information Last Updated On :

EVA Air Lost and Found
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : EVA Air Lost and Found
adress lost and found Address : EVA Air Baggage Services
Taoyuan International Airport
No. 9, Hangzhan S Rd, Dayuan District
Taoyuan City, Taiwan 33758
phone number lost and found Phone number : +886 3 351 5151
opening hours lost property Opening hours : 24/7
website adress lost and found Website : https://www.evaair.com/en-global/customer-services/baggage/lost-and-damaged-baggage/

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services