Have you lost something at Mercedes-Benz Stadium during the FIFA World Cup 2026 or another event ? Find out how to report a missing item and how to retrieve it.

About Mercedes-Benz Stadium
Mercedes-Benz Stadium is a multi-purpose arena in downtown Atlanta, Georgia, and one of the most celebrated sports venues in North America. Home to the NFL’s Atlanta Falcons and MLS club Atlanta United FC, the stadium opened in 2017 and features a distinctive pinwheel retractable roof and a capacity of approximately 71,000. It has hosted Super Bowl LIII, College Football Playoff national championship games, and major international soccer matches.
For the 2026 FIFA World Cup, Mercedes-Benz Stadium is hosting multiple group-stage and knockout-round matches during the tournament, which runs from June 11 to July 19, 2026. Its central location near downtown Atlanta, close to major hotels and MARTA rapid transit, makes it the focal point for World Cup visitors in Georgia. Large crowds are expected on every match day, and the stadium will be operating at full capacity for the duration of the tournament.
What Should You Do If You’ve Lost Something at Mercedes-Benz Stadium ?
If you notice a missing item while still inside Mercedes-Benz Stadium, go to the nearest guest services desk or information point immediately. Staff will log your report and alert relevant teams across the venue. The sooner you report, the more likely your item is still in the area where it was lost.
If you have already left the stadium, contact the lost property office during regular office hours. You can also use our platform to file a report, and our team will follow up with the Mercedes-Benz Stadium lost property service on your behalf.
You can also submit a report through our platform, so that our team can contact and follow up with the lost property office(s) on your behalf.
How to Report a Lost Item at Mercedes-Benz Stadium ?
When filing your report, include the date and time of the match or event you attended, your seating section or the area of the stadium where the item was last seen, a full description of the item including colour, brand, and any identifying features, and your contact details. If you were part of a group, note the names of others who were with you.
Lost Property During FIFA World Cup 2026 Matches
During FIFA World Cup 2026 match days, Mercedes-Benz Stadium will operate an additional on-site lost and found service within the venue, staffed to handle the elevated volume of reports generated by international crowds. This temporary service supplements the regular lost property office. Visitors are strongly encouraged to report missing items before leaving the stadium, as items left at large-scale events are typically held for a limited window often 30 days or less before being transferred or disposed of in line with venue policy.
Tips to Efficiently Report a Lost Item
- Report as soon as you notice the item is missing do not wait until after the match
- Note your seat number or section, and the nearest food or access point to where you were sitting
- Describe the item precisely: type, colour, brand, model, size, and any unique markings
- If the item is electronic, note the make, model, and whether it has a protective case
- Include a contact number and email address so staff can reach you quickly
- Keep any reference number issued by stadium staff for follow-up communications
- For high-value items such as passports or medical equipment, flag these as urgent when filing
Contact Mercedes-Benz Stadium Lost Property
Mercedes-Benz Stadium Lost Property
Address : Mercedes-Benz Stadium
1 AMB Drive NW
Atlanta, GA
USA
Opening hours : Monday to Friday, 8:30 AM to 5:00 PM
Can You Recover Your Item After Leaving Atlanta ?
Yes. The Mercedes-Benz Stadium lost property team handles post-event recovery regularly. If you have already left Atlanta, contact the lost property office by phone or email during opening hours, providing a full description of the item and the date of your visit. High-value items such as passports, electronics, and medical devices are typically prioritised.
For international visitors, if you have lost a travel document such as a passport, contact both the venue’s lost property team and your country’s consulate or embassy in addition to filing a report through our platform. For travel insurance purposes, request a written confirmation of your lost property report from the venue.
Recent Items in Atlanta
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Black cell phone on Delta Air Lines flight from Boston Logan airport to Atlanta airport (USA)
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Black onyx beads necklace on a flight from Atlanta airport (USA) to Rome airport (Italy)
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Black passport pouch with yellow dots on Delta Air Lines flight from Montréal–Trudeau International Airport (Canada) to Hartsfield–Jackson Atlanta International Airport (United States)
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Black wool womens coat on Delta Air Lines flight from Atlanta airport to Savannah airport (USA)
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iPad in black case with white cable on Delta Air Lines flight from Atlanta airport (USA) to London Heathrow airport (UK)
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Black iPad in a soft black case i, Delta Air Lines flight from Phoenix airport to Atlanta airport (USA)
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Information Last Updated On :

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Mercedes-Benz Stadium Lost Property
Address : Mercedes-Benz Stadium1 AMB Drive NWAtlanta, GAUSA
Phone number : +1 470-341-5000 (Option 3)
Opening hours : Monday to Friday, 8:30 AM to 5:00 PM
Website : https://mercedesbenzstadium.com/contact
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
