Lost and Found Condor

Have you lost a personal item while travelling with Condor?

Every day, travelers forget personal belongings during flights operated by Condor across Europe, North America, and beyond.

Airport lost property

What happens to lost property on a Condor flight ?

Items left behind on Condor flights are usually collected by the cabin crew and transferred to the Lost and Found service at the arrival airport. For flights arriving in Frankfurt, Condor collaborates with Fraport Passenger Services to handle found items.

Report a lost item in a Condor flight on our platform

How to report a lost item onboard a Condor flight ?

If you’ve lost an item during your journey with Condor, our team is here to assist you.

Lost items while travelling with Condor are submitted to different agencies based on where they were found. You’ll find useful information on this page to help you report your lost items to Condor Airlines.

You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

Do airlines actually look for lost items ?

Yes. Condor, working through airport partners, maintains careful records of found items to maximize the chances of reuniting passengers with their belongings.

Can you recover lost items from an airplane ?

Yes, it is often possible. Acting quickly and providing detailed information such as your flight number, seat, and a full description of the lost item improves the likelihood of recovery.

How long does Condor keep found property ?

Items found on Condor flights are typically kept for 30 to 90 days depending on the airport’s policies. After that, they may be donated, auctioned, or disposed of.

Condor Lost Property Office

The Condor Lost Property service is located at Fraport Passenger Services GmbH, Flughafen Terminal 1, Halle C, Raum 199.3097 HBK201A / 259, 60549 Frankfurt am Main, Germany.

The Lost Property service operates according to the standard lost property hours of Frankfurt Airport.

What happens to lost property on a Condor flight ?

Items left onboard Condor aircraft are usually collected by the cabin crew after landing during routine cleaning procedures. These items are then transferred to the Lost and Found service at the arrival airport, where they are registered and stored until they can be matched with a passenger report.

How to report a lost item on a Condor flight ?

If you believe you left an item onboard, it is important to report it as soon as possible. You should provide details such as your flight number, travel date, seat number, and a clear description of the item. Submitting a detailed report increases the chances of locating and identifying your belongings quickly.

Where are Condor lost items stored ?

Most items found on Condor flights arriving in Frankfurt are handled by the airport’s official Lost Property office operated by Fraport Passenger Services. Depending on the route, items may initially be stored at the arrival airport before being transferred to a central facility, especially for flights ending at major hubs.

How long does it take to find a lost item ?

Items are typically registered within 24 to 72 hours after the flight arrival. However, during busy travel periods or if the item needs to be transferred between departments, it may take several days before it appears in the Lost and Found system. It is recommended to check for updates regularly after submitting your report.

Can lost items be shipped to you ?

If your item is found and you are no longer near the airport, you may be able to arrange delivery via courier. Shipping options, costs, and availability depend on the Lost Property office and the type of item. You will usually be informed of the available options once your item has been identified.

What types of items are most commonly lost on Condor flights ?

Passengers most often forget small personal belongings such as phones, headphones, passports, wallets, books, and travel documents. These items are typically left in seat pockets, under seats, or in overhead compartments.

What happens to unclaimed items ?

If items are not claimed within the retention period, they are handled according to local regulations. This may include donation, recycling, or public auction. Official documents and valuable items may be treated differently and handled in coordination with authorities.

Tips to improve your chances of recovery

Report your lost item as soon as possible and include as many details as you can, such as brand, color, and any unique features. Mentioning your seat number and exact flight details can help narrow down the search area. Keeping your contact information up to date ensures you can be reached quickly if your item is found.

Recent Items Lost in Condor flights

Information Last Updated On :

Condor lost property
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Condor Lost and Found
adress lost and found Address : Fraport Passenger Services GmbH
Flughafen Terminal 1
Halle C, Raum 199.3097 HBK201A / 259
60549 Frankfurt am Main, Germany
phone number lost and found Phone number : +49 69 690 59952
opening hours lost property Opening hours : Not specified; standard airport lost property hours apply
website adress lost and found Website : https://www.condor.com/de/fileadmin/dam/pdf/found-property-form-english.pdf

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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