Have you lost a personal item while travelling with Discover Airlines?
Each day, travelers misplace thousands of items during flights operated by Discover Airlines across Europe, North America, and beyond.
What happens to lost property on a Discover Airlines flight ?
Items forgotten on a Discover Airlines plane are typically collected by the cabin crew and handed over to the airline’s Lost and Found department. These items are then logged and stored either at the destination airport or a dedicated lost property office. If they are not claimed within a specified time frame, they may be donated, recycled, or auctioned off.
How to report a lost item onboard a Discover Airlines flight?
If you’ve lost your item(s) either onboard a Discover Airlines flight or at the airport, our team is here to assist you.
Lost items while travelling with Discover Airlines are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
Do airlines actually look for lost items ?
Yes. Airlines like Discover Airlines actively coordinate with airport authorities to search for lost items. Passengers can report their missing belongings to the Lost and Found office, which will then check existing records to try to match them with found property.
Can you recover lost items from an airplane ?
Yes, it is often possible to retrieve lost items. The key is to act quickly: passengers should contact the relevant Lost and Found office as soon as they realize something is missing, providing as many details as possible (flight number, seat number, item description).
How long does Discover Airlines keep found property?
The retention period for found property varies by airport and by country. Typically, items are stored for 30 days up to several months. After this period, unclaimed items may be donated, sold at auction, or disposed of according to airport regulations.
Discover Airlines Lost Property Office
The Discover Airlines Lost Property service is located at Frankfurt Airport, Terminal 1, Area A, Level 0, 60549 Frankfurt am Main, Germany.
The Lost Property service is open Monday to Sunday from 8:00 AM to 4:00 PM.
You can contact the office by calling the following number: +49 69 690 66359.
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Discover Airlines Lost and Found 
Address : Frankfurt Airport Lost and Found
Terminal 1, Area A, Level 0
60549 Frankfurt am Main, Germany 
Phone number : +49 69 690 66359 
Opening hours : Monday to Sunday: 8:00 AM – 4:00 PM 
Website : https://www.discover-airlines.com/xx/en/book/baggage/baggage-irregularities
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)