Lost and Found Denpasar Ngurah Rai International Airport (DPS)


Have you forgotten a phone, laptop, jewelry… at Bali Ngurah Rai International Airport in Denpasar ? Whether you’ve lost something in the airport or on the plane, our team is here to help you report your lost item(s).

About Bali Ngurah Rai International Airport (DPS)

Located just south of Denpasar in the popular tourist destination of Bali, Ngurah Rai International Airport serves millions of travelers each year from across Asia, Australia, and beyond. With high passenger traffic and frequent tourist turnover, it’s not uncommon for personal items to be forgotten. Fortunately, DPS has a dedicated Lost Property team to help reunite you with your belongings.

How to Report a Lost Item at Denpasar Airport

Have you lost a personal item (such as a phone, laptop, wallet, jewelry, or clothing) at Ngurah Rai International Airport ? Whether it was left behind at security, in a restaurant, or on the aircraft, this guide will help you report your loss effectively and find the right point of contact. You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Report a lost item at Bali Denpasar airport (DPS) on our platform

Lost Property in the Airport Terminal

If you lost your item in areas such as the check-in counters, immigration, security checkpoints, departure lounges, restrooms, or shops, your first point of contact should be the airport’s Lost and Found office, which also handles left luggage services.

The Bali Denpasar Airport Lost Property service receives enquiries 24/7 but it’s best to phone during office hours from 9:00 AM to 5:00 PM.

You can find left luggage facilities, also serving as the airport’s lost and found office, near the entrance of the International Terminal.

You can contact the office at the following number : +62 361 935 1011

Items Lost Onboard THE Aircraft

If you believe your item was left on the plane heading to Bali’s Ngurah Rai International Airport, you’ll need to contact your airline directly.

Airline representatives or ground handling agents can usually be found in the arrival hall near baggage claim.

Common Places Where Items Are Lost at DPS

Travelers often misplace items in these areas:

  • Security checkpoints – Phones, belts, passports, and wallets often get left behind in trays.
  • Boarding gates and waiting areas – Easy to forget jackets, laptops, or books while rushing to board.
  • Airport shops and cafes – Sunglasses, souvenirs, or handbags may be left at tables or counters.
  • Restrooms and lounges – Personal items such as phones or cosmetics are often reported missing.
  • Taxis and airport shuttles – Items may be left behind in airport transport services.

Tips to Maximize Your Chances of Recovery

When submitting a report, include:

  • A detailed description of the item (color, brand, size, model, and any unique features)
  • The approximate time and location where you last had it
  • Your flight number, terminal, and airline if it may have been lost on a plane
  • Your contact information, including an email address and phone number

What Happens Next ?

If your item is found, the Lost and Found office will contact you to arrange pickup. You’ll need to bring valid ID for verification.

If you’ve already left Bali, international shipping may be possible via courier services, depending on the item and applicable fees.

Recent Items Lost at Bali Ngurah Rai International Airport (DPS)

Information Last Updated On :

Lost Property Bali Denpasar Airport
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Ngurah Rai International Airport Lost items
adress lost and found Address : Jalan Raya, Gusti Ngurah Rai, Tuban, Kuta, Kabupaten Badung
Bali, Indonesia 80362
phone number lost and found Phone number : +62 361 935 1011
opening hours lost property Opening hours : The airport terminal is open every day 24/24 but it’s best to phone during office hours from 9:00 AM to 5:00 PM
website adress lost and found Website : https://bali-airport.com/en/contact-us/index

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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