Have you lost a personal item while travelling with EVA Air ?
Each day, passengers leave behind personal items during EVA Air flights across Asia and worldwide.
What happens to lost property on an EVA Air flight ?
Items forgotten onboard are collected by the cabin crew and transferred to Lost and Found services at the arrival airport, primarily Taoyuan International Airport for Taiwan arrivals.
Can you recover lost items from an airplane or is it too late ?
It’s not too late. Reporting quickly and supplying detailed information gives you the best chance of recovering your items swiftly.
How long does EVA Air keep found property ?
Items are usually kept for 30 to 90 days depending on local airport regulations.
How to report a lost item onboard an EVA Air flight ?
If you’ve lost an item during your trip with EVA Air, our team is here to assist you.
Lost items while travelling with EVA Air are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
EVA Air Lost Property Office
The EVA Air Lost Property service is located at Taoyuan International Airport, No. 9, Hangzhan S Rd, Dayuan District, Taoyuan City, Taiwan 33758.
The Lost Property service is open 24/7.
You can contact the office by calling the following number: +886 3 351 5151.
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : EVA Air Lost and Found 
Address : EVA Air Baggage Services
Taoyuan International Airport
No. 9, Hangzhan S Rd, Dayuan District
Taoyuan City, Taiwan 33758 
Phone number : +886 3 351 5151 
Opening hours : 24/7 
Website : https://www.evaair.com/en-global/customer-services/baggage/lost-and-damaged-baggage/
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)