Lost and Found Finnair

Have you lost a personal item while travelling with Finnair ? Every day, items are left behind by passengers travelling with Finnair. Here’s what happens to lost items and how you can report your lost property.

What happens to lost property on a Finnair flight ?

Items found are collected by flight attendants and transferred to the Lost and Found services, typically managed by the destination airport.

Can you recover lost items from a Finnair flight ?

Yes. Providing a detailed description increases the chances of recovering your belongings.

Do airlines actually look for lost items ?

Yes. Finnair cooperates closely with airport services to recover and store found items.

How long does Finnair keep found property ?

Usually up to 90 days, depending on local regulations.

Airports served by Finnair Lost and Found services:

  • Helsinki-Vantaa Airport (HEL) — Main hub
  • Stockholm Arlanda Airport (ARN)
  • London Heathrow Airport (LHR)
  • Paris Charles de Gaulle Airport (CDG)
  • Copenhagen Airport (CPH)

How to report a lost item onboard a Finnair flight ?

If you’ve lost an item during your trip with Finnair, our team is here to assist you.

Lost items while travelling with Finnair are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).

The Finnair Lost Property service is located at:

Helsinki-Vantaa Airport

Helsinki, Finland

The Lost Property office is open daily: 6:00 AM – 10:00 PM

You can contact the office at: +358 200 14636

Lost Property Finnair
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Finnair Customer Care
adress lost and found Address : Tietotie 9
01053 FINNAIR
Finland
phone number lost and found Phone number : +358 9 818 0800
opening hours lost property Opening hours : Monday to Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
website adress lost and found Website : https://www.finnair.com/fr-en/frequently-asked-questions/customer-service/who-do-i-contact-if-i-have-lost-property-at-an-airport-or-on-board-a-finnair-flight--1874706

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services