Lost and Found Icelandair

Have you lost an item while flying with Icelandair ? Every day, passengers lose thousands of items on the many flights conducted by Icelandair.
What happens to lost property on an Icelandair plane?
Items forgotten on an Icelandair plane are usually collected by the cabin crew and handed over to the airline’s lost and found department. These items are then logged and stored either at the arrival airport or a central facility. If they are not claimed within a specified period, they might be donated, discarded, or sold at an auction.

Do airlines actually look for lost items?
Yes, airlines actively search for lost items. Passengers can report their missing items to the airline’s lost and found, which will then check their records to see if the items have been found.

Can you recover lost items from an airplane?
Yes, it is often possible to recover lost items. Passengers should contact the airline’s lost and found department as soon as they realize something is missing. Detailed descriptions and flight information aid in the recovery process, and many airlines provide online forms for this purpose.

How long will Icelandair keep found items?
The duration that found items are kept varies by airline. Generally, items are stored for 30 days to several months. Unclaimed items might be donated, discarded, or sold at auction. Check the airline’s specific policy for details.

How to report your lost item on an Icelandair flight ?
Whether you’ve lost your item(s) in an airport or on the plane, our team is here to help you report your loss.

Depending on their location, items left behind while travelling with Icelandair can be handed over to different agencies. To help airport and airline handling agents locate your lost item(s). You can fill out and submit our Lost & Found Reporting Form on this platform.
So our team can assist you in locating your lost item(s).

The Icelandair Lost and Found Office is located at Keflavik International Airport, Keflavik, Iceland

The Lost and Found Office is open 24/7
You can call the following number to reach the airline : +354 505 0100


If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Icelandair Lost and Found
Address : Keflavik International Airport
Keflavik, Iceland
Phone number : +354 505 0100
Opening hours : 24/7
Website : https://www.icelandair.com/support/contact-us/items-left-on-board/

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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