Have you lost something on an airBaltic flight ? Find out how to report a lost item with Latvia’s flag carrier.
About airBaltic
airBaltic is the flag carrier airline of Latvia, founded in 1995 and headquartered in Riga. Operating from its main hub at Riga International Airport, the airline connects the Baltic region to over 70 destinations across Europe, the Middle East, and the Caucasus. Operating one of Europe’s youngest fleets composed entirely of Airbus A220 aircraft, airBaltic has positioned Riga as a key Northern European aviation hub, carrying millions of passengers annually with modern, fuel-efficient operations.
Lost items in airBaltic flights
You will find helpful information on this page to contact airBaltic about lost items on one of their flights. You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
What happens to lost property on an airBaltic flight ?
Items forgotten onboard are collected by cabin crew and cleaning staff during post-flight checks and handed over to airBaltic’s Baggage Services at Riga International Airport or other destinations across the network. The airline’s modern fleet and efficient Baltic operations support systematic handling of found items.
Do airlines actually look for lost items ?
Yes. airBaltic maintains Baggage Services that handle lost property found onboard aircraft. The airline coordinates with airport staff at destinations across its European and international network to catalog and store found items. Riga’s organized facilities and efficient systems typically support good recovery processes.
Are airlines responsible for lost items ?
airBaltic is responsible for items left onboard their aircraft, but not for items lost in airport terminal areas. If you’ve left something on the plane, report it to airBaltic’s Baggage Services immediately. For items lost at Riga International Airport or other airports outside the aircraft, contact that specific airport’s Lost and Found service.
Can you recover lost items from an airplane ?
Yes. Providing detailed information such as the flight number, date of travel, seat location, and thorough item description significantly improves your chances. Include your booking reference and any unique identifying features of the item. airBaltic’s concentration at Riga hub means many items are processed through this central location.
airBaltic Baggage Services
Address : Riga International Airport, Riga, Latvia
Baggage Services operate 24/7, allowing you to report lost items at any time of day or night.
For items lost on flights, contact airBaltic as soon as you realize the loss. Items are typically held at the destination airport where your flight landed, though many are processed through Riga.
How long does airBaltic keep found property ?
Typically, items are held for 30 to 90 days depending on the type of item and airport policy. Latvian and European regulations govern retention periods. High-value items like electronics and important documents are generally retained for the full period.
Most Commonly Lost Items on airBaltic Flights
Passengers most frequently lose the following items onboard :
- Mobile phones and chargers
- Headphones and earbuds
- Passports and travel documents
- Wallets and purses
- Books and e-readers
- Sunglasses and prescription glasses
- Jackets and sweaters
- Medication and personal care items
- Duty-free shopping bags
- Business laptops and tablets
- Baltic souvenirs and amber purchases
- Travel pillows and comfort items
Tips to Prevent Losing Items on Your airBaltic Flight
To minimize the risk of leaving items behind :
- Do a final seat check before disembarking – check seat pockets, under seats, overhead bins
- Keep valuables in one designated bag compartment throughout the flight
- Set a phone reminder to check your seat area before landing
- The A220’s modern cabin has sleek seat pockets – check them carefully
- Don’t place small items loose in storage areas
- Count duty-free shopping bags before deplaning
- airBaltic’s efficient turnarounds mean quick deplaning – stay organized
Statistics show that most items are left behind during the rush to disembark. Taking 30 seconds for a final check prevents significant hassle later.
What to do if you’ve left something on a plane ?
If you realize you’ve left something on your airBaltic flight :
Immediate Actions :
- Contact airBaltic Baggage Services immediately (24/7 availability)
- If still at Riga or another airport, visit airBaltic’s desk before leaving
- Provide booking reference, flight number, date, and seat number
- Give detailed item description
- Get a reference number for tracking
Follow-Up Steps :
- Call back daily for the first few days
- Items processed through Riga for many flights
- European network means efficient cross-border coordination
- Keep boarding pass and booking confirmation
- Consider time zone (Latvia is GMT+2)
Claiming Your Lost Property
If your item is found, you will be contacted with instructions. Items are held at the destination airport or at Riga. You may collect in person or arrange courier delivery. Bring valid photo ID and reference number.
European courier delivery within EU efficient and affordable. Baltic postal services and couriers reliable. International shipping outside Europe more expensive. Consider if you transit through Riga regularly and could collect on future trip.
Lost Luggage or Item Left on the Plane ?
For different types of losses :
- Checked Baggage Issues – Report immediately to airBaltic’s baggage desk at arrival
- Items Lost at Riga Airport – Contact Riga International Airport Lost and Found
- Items Left on Aircraft – Contact airBaltic Baggage Services 24/7
- European Destinations – EU standardization means consistent procedures across network
airBaltic’s 24/7 Baggage Services, modern A220 fleet, and efficient Baltic operations typically provide reliable lost property support across its European network.
Information Last Updated On :
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : airBaltic Baggage Services 
Address : Riga International Airport
Riga
Latvia 
Phone number : +371 6700 6006 
Opening hours : 24/7 
Website : https://www.airbaltic.com/en/baggage-irregularities
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)