Lost and Found Korean Air


Have you misplaced a personal item while travelling with Korean Air ? Each day, the cabin crew retrieves thousands of forgotten personal belongings on flights operated by Korean Air.

Airport Item Retrieval Center
What happens to lost items on a Korean Air flight?
Items forgotten on a Korean Air plane are usually collected by the cabin crew and handed over to the airline’s lost and found department. These items are then logged and stored either at the arrival airport or a central facility. If they are not claimed within a specified period, they might be donated, discarded, or sold at an auction.


Are airlines responsible for lost items?
Typically, airlines state they are not liable for lost, stolen, or damaged personal belongings unless it’s due to their own negligence. Passengers should keep valuables in their carry-on bags and report any losses immediately.

Can you recover lost items from an airplane?
Yes, you can often recover lost items. Passengers should contact the airline’s lost and found department as soon as they notice something is missing. Providing detailed descriptions and flight information helps in the recovery process. Many airlines also offer online forms for reporting lost items.

How long does Korean Air keep my lost items?
The duration for which airlines keep found items can vary. Typically, items are held for a period ranging from 30 days to several months. Unclaimed items may be donated, discarded, or auctioned off. It’s best to check the specific airline’s policy for precise information.

How can you report lost property on a Korean Air flight ?
Whether you’ve lost your luggage or any other personal item(s) at the airport or during your flight, our team is here to help you.

Lost items while travelling with Korean Air are handed over to various agencies based on where they were found. You can fill out and submit our Lost & Found Reporting Form on this platform. So our team can assist you in locating your lost item(s).

The Korean Air Lost Property office is located at the following address :

Korean Air Lines Co. Ltd.
260 Haneul-gil
Gangseo-gu, Seoul, South Korea


The Lost Property office is available Monday to Friday: 8:30 AM – 5:00 PM

You can contact the airline by calling this number : +82 2 2656 2001

Lost found Korean Air
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Korean Air Customer Service Center
adress lost and found Address : Korean Air Lines Co.
Ltd.
260
Haneul-gil
Gangseo-gu
Seoul, South Korea
phone number lost and found Phone number : +82 2 2656 2001
opening hours lost property Opening hours : Monday to Friday: 8:30 AM - 5:00 PM
website adress lost and found Website : https://www.koreanair.com/ae/en/airport/baggage/damaged-or-lost/lost-items

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

Other related lost property services