Lost and Found Lanzarote César Manrique Airport (ACE)

Have you lost something at Lanzarote Airport ? Find out how to report a lost item at this unique Canary Islands gateway.

About Lanzarote César Manrique Airport (ACE)

Lanzarote César Manrique Airport, named after the famous local artist, is the main airport serving the island of Lanzarote in Spain’s Canary Islands. Located in the municipality of San Bartolomé, approximately 5 kilometers southwest of Arrecife, the capital city, the airport is known for its distinctive architecture that reflects César Manrique’s artistic vision.

The airport serves as a major gateway for tourists visiting Lanzarote’s unique volcanic landscapes, pristine beaches, and artistic heritage. Operating two terminals, it handles millions of passengers annually, primarily tourists from across Europe. With such high tourist traffic, especially during peak travel seasons, personal items frequently get left behind. The airport maintains Lost and Found services in both terminals to help travelers recover their belongings.

What Should You Do If You’ve Lost Something at Lanzarote Airport ?

Losing an item at Lanzarote Airport can disrupt your island vacation or departure plans. The airport operates Lost and Found services in both terminals with extended hours to assist travelers in recovering their personal items. Whether your item was misplaced at security, in a terminal area, or at one of the airport’s shops, here’s what you need to know.

Have you lost something in Lanzarote Airport ? From check-in areas to departure gates, personal belongings are left behind regularly.

How to report a lost item in Lanzarote César Manrique Airport ?

If you’ve misplaced your item somewhere in the airport, the information below will guide you through reporting your loss. Note that the airport has two terminals with slightly different operating hours for Lost and Found services.

When reporting a lost item, provide detailed information:

• A complete description of the item (color, brand, model, unique identifiers)
• The specific terminal, location, and approximate time it may have been lost
• Your airline, flight number, and gate information
• Your contact details including phone number, email address, and accommodation details if staying in Lanzarote

You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Lost something in the airport ?

If you lost your item within the airport facilities (check-in area, security screening, waiting areas, shops, restaurants, baggage claim), contact the Lanzarote César Manrique Airport Lost and Found service.

Lanzarote César Manrique Airport Lost and Found

• Address: Carretera del aeropuerto, 35500 Arrecife, Las Palmas
• Opening hours:
  • Terminal 1: 5:00 am to 1:00 am
  • Terminal 2: 5:00 am to 12:00 am (midnight)

The services operate daily with extended hours in both terminals, though Terminal 1 has slightly longer hours.

Item(s) lost on the plane

If you left something onboard your aircraft, you must contact your airline directly. The airport Lost and Found services manage items found in the terminals, not onboard aircraft. Each airline has its own procedures for handling items left on planes.

Two-Terminal Airport Considerations

Lanzarote Airport operates two terminals:

• Terminal 1 – Primarily handles inter-island flights and some international services
• Terminal 2 – Main international terminal serving most European destinations

When reporting a lost item, specify which terminal you were in, as Lost and Found services operate separately in each terminal with slightly different hours.

Common Places Where Items Are Lost at ACE

Travelers most frequently lose items in these areas:

• Security Checkpoints – Sunglasses, cameras, electronics, and beach accessories left in bins
• Gate Seating Areas – Chargers, books, and travel guides forgotten during boarding
• Shops and Duty-Free – Shopping bags or purchases left at retail counters
• Cafés and Restaurants – Phones, tablets, or bags left at tables
• Baggage Claim – Small items overlooked while collecting luggage
• Car Rental Areas – Items dropped while organizing rental procedures

The airport’s compact size means items are often easier to locate if reported promptly.

Lanzarote Tourist Destination

As a major tourist destination, the airport sees common vacation-related lost items:

• Beach and swimming accessories
• Cameras and photography equipment
• Sunglasses and sun hats
• Travel guides and maps about César Manrique sites
• Volcanic landscape tour souvenirs

Many visitors are unfamiliar with the airport, increasing the likelihood of misplaced items.

Are airlines responsible for lost items ?

Airlines are responsible for items left onboard their aircraft, but not for items lost in airport terminal areas. If you’ve left something on a plane, report it to your airline immediately. Success depends on quick reporting, as aircraft undergo rapid turnaround cleaning for subsequent flights.

What Generally happens to lost property at airports ?

Items found at Lanzarote Airport are collected and stored at the Lost and Found services in each terminal. According to Spanish regulations, found items are held for a specific retention period. Items remaining unclaimed after this time may be donated to charity, auctioned, or disposed of according to local procedures. Travel documents like passports are typically retained longer and may be forwarded to appropriate consulates.

Claiming Your Lost Property

If your item is found:

• The Lost and Found service will contact you using your report information
• Visit the appropriate terminal’s Lost and Found during operating hours
• Bring valid photo identification (passport or national ID)
• Provide detailed description to verify ownership
• Have your report reference number ready
• For travelers who have left Lanzarote, courier arrangements may be possible (fees apply)

Tips for Island Visitors

For tourists visiting Lanzarote:

• Note which terminal you’re using and its specific Lost and Found hours
• Report losses before leaving for your hotel or resort if possible
• Save the Lost and Found phone number for easy access
• Provide your accommodation contact information when reporting
• The island’s small size makes returning to the airport relatively convenient
• Consider travel insurance for valuable items
• Keep track of beach and photography equipment in the airport

Statistics on Lost Items

Research shows that:

• Over 2 million items are lost in airports every year worldwide
• The most commonly lost items include phones, passports, and laptops
• Approximately 70% of items lost in airports are returned to their owners
• Quick and detailed reporting significantly improves recovery chances

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : Lanzarote César Manrique Airport Lost and found
Address : Carretera del aeropuerto
35500 Arrecife
Las Palmas
Phone number : (+34) 913 211 000
Opening hours : T1: open from 5:00 to 1:00 T2: open from 5:00 to 00:00
Website : https://www.aena.es/en/cesar-manrique-lanzarote/know-us/contact-us.html

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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