Palma de Mallorca Airport is a bustling international aiport located on the island of Mallorca in Spain. It’s quite a busy airport (the third largest in spain) and receives around 30 million passengers per year. Mallorca is a very popular destination for tourists from Germany, Great Britain, France, Scandinavian countries and other parts of Spain.
It can get very busy and travellers often misplace or forget their personal items in the airport, on the plane upon arrival or at security.
If you lost something at Palma de Mallorca airport, here is a quick guide to help you through the lost property process.
Location and Opening Hours
The Lost Property Office is located in the Arrivals hall, Ground Floor (Floor 0) of the main building.
Their opening hours are : 9.00am to 5.00pm every day.
PMI Lost Property Procedure
If you lose any item inside the airport terminal, please directly contact the Palma de Mallorca Airport Lost and Found office. However, if you misplace something on the plane, please reach out to the airline’s baggage storage facility. There are several companies handling the lost property for airlines, such as Swissport, Easy Jet (Menzies Aviation), Eurowings, Groundforce, Iberia and Ryanair.
How to retrieve your lost items
To claim a lost item, you need to go to the Lost Property Office and describe the missing item and the location where you lost it. You might be asked to complete a “Property Irregularity Report” containing your flight reference number, your full name and a description of the items you lost. The office may require you to present an ID card and your boarding pass to track down your belongings.
Collection and Delivery
Once the item has been located, you can collect it at the Lost Property Office, showing a legitimate photo-identification. If you are unable to pick it up, you may request a delivery to your address. A storage fee may be applied depending on the size and weight of the asset.
You can also fill out a procuration form so a designated person may collect your item for you. They will also have to provide valid ID in order to retrieve your lost property. It’s also best to inform the airport of the date and approximate time the third party will be coming to collect your items.
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : PMI Lost and Found 
Address : Level 0, Arrivals Hall
Palma de Mallorca airport
07611 Palma, Balearic Islands 
Phone number : +34 971 789 456 
Opening hours : Monday-sunday 7:00 am to 3:00 pm 
Website : https://www.aena.es/en/palma-de-mallorca.html
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)