Have you lost a personal item while travelling with LATAM Colombia ?
Every day, passengers misplace personal belongings during flights operated by Viva Air Colombia or LATAM Colombia.
What happens to lost property on a LATAM Colombia flight ?
Lost items are collected by cabin crew and handed over to LATAM Airlines Colombia’s Baggage Services at the destination airport.
Do airlines actually look for lost items ?
Yes. LATAM Colombia works with airport Lost and Found offices to store and process found property.
Can you recover lost items from an airplane ?
Yes. Quick reporting and providing detailed information such as flight number and description greatly helps.
How long does LATAM Colombia keep found property?
Typically, found items are kept between 30 and 90 days.
How to report a lost item onboard a LATAM Colombia flight ?
If you’ve lost your item(s) during your journey with LATAM Colombia, our team is here to assist you.
Lost items while travelling with LATAM Colombia are submitted to different agencies based on where they were found. You can complete and send in the Lost Item Report Form on our platform so that our team can assist you in locating your lost item(s).
LATAM Colombia Lost Property Office
The Viva Air Colombia / LATAM Colombia Lost Property service is located at El Dorado International Airport, Avenida El Dorado #103-9, Bogotá, Colombia.
The Lost Property service is open 24/7.
You can contact the office by calling the following number: +57 1 7452020.
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : LATAM Colombia Lost and Found 
Address : LATAM Airlines Colombia Baggage Services
El Dorado International Airport
Avenida El Dorado #103-9, Bogotá, Colombia 
Phone number : +57 1 7452020 
Opening hours : 24/7 
Website : https://www.latamairlines.com/co/en/help-center/baggage/lost-and-delayed-baggage
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)