Lost and Found Miami Hard Rock Stadium

Have you lost something at Hard Rock Stadium during the FIFA World Cup 2026 or another event ? Find out how to report a missing item and how to retrieve it.

Lost property in stadiums

About Hard Rock Stadium

Hard Rock Stadium in Miami Gardens, Florida, is the home of the NFL’s Miami Dolphins. Originally opened in 1987 and extensively renovated in 2016, the stadium has a capacity of approximately 65,000 and is designed to provide shade and natural airflow well-suited to Florida’s warm, humid climate. In addition to NFL games, the venue hosts the annual Miami Open tennis tournament and has staged major international football matches including Copa América and World Cup qualifiers.

Miami’s diverse, internationally-oriented population and its status as a gateway between North America, Latin America, and the Caribbean give its World Cup venue a particularly global character. Hard Rock Stadium will host group-stage matches during the 2026 tournament. The city’s large Spanish-speaking communities make Miami one of the most accessible World Cup destinations for visitors from Central and South America. The stadium is located northwest of Miami city centre, accessible by road from the major highway network.

What Should You Do If You’ve Lost Something at Hard Rock Stadium ?

If you notice a missing item while still inside Hard Rock Stadium, go to the nearest guest services desk or information point immediately. Staff will log your report and alert relevant teams across the venue. The sooner you report, the more likely your item is still in the area where it was lost.

If you have already left the stadium, contact the lost property office during regular office hours. You can also use our platform to file a report, and our team will follow up with the Hard Rock Stadium lost property service on your behalf.

You can also submit a report through our platform, so that our team can contact and follow up with the lost property office(s) on your behalf.

How to Report a Lost Item at Hard Rock Stadium ?

When filing your report, include the date and time of the match or event you attended, your seating section or the area of the stadium where the item was last seen, a full description of the item including colour, brand, and any identifying features, and your contact details. If you were part of a group, note the names of others who were with you.

Lost Property During FIFA World Cup 2026 Matches

During FIFA World Cup 2026 match days, Hard Rock Stadium will operate an additional on-site lost and found service within the venue, staffed to handle the elevated volume of reports generated by international crowds. This temporary service supplements the regular lost property office. Visitors are strongly encouraged to report missing items before leaving the stadium, as items left at large-scale events are typically held for a limited window often 30 days or less before being transferred or disposed of in line with venue policy.

Tips to Efficiently Report a Lost Item

  • Report as soon as you notice the item is missing do not wait until after the match
  • Note your seat number or section, and the nearest food or access point to where you were sitting
  • Describe the item precisely: type, colour, brand, model, size, and any unique markings
  • If the item is electronic, note the make, model, and whether it has a protective case
  • Include a contact number and email address so staff can reach you quickly
  • Keep any reference number issued by stadium staff for follow-up communications
  • For high-value items such as passports or medical equipment, flag these as urgent when filing

Contact Hard Rock Stadium Lost and Found

Hard Rock Stadium Lost and Found

Address : Hard Rock Stadium
347 Don Shula Drive
Miami Gardens, FL
USA

Opening hours : Monday to Friday, 9:00 AM to 5:00 PM

Can You Recover Your Item After Leaving Miami Gardens ?

Yes. The Hard Rock Stadium lost property team handles post-event recovery regularly. If you have already left Miami Gardens, contact the lost property office by phone or email during opening hours, providing a full description of the item and the date of your visit. High-value items such as passports, electronics, and medical devices are typically prioritised.

For international visitors, if you have lost a travel document such as a passport, contact both the venue’s lost property team and your country’s consulate or embassy in addition to filing a report through our platform. For travel insurance purposes, request a written confirmation of your lost property report from the venue.

Recent Lost Items Reported in Miami

Information Last Updated On :

Hard Rock Stadium Lost Property
lost items If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

info lost and found Name : Hard Rock Stadium Lost and Found
adress lost and found Address : Hard Rock Stadium
347 Don Shula Drive
Miami Gardens, FL
USA
phone number lost and found Phone number : +1 305-943-8000
opening hours lost property Opening hours : Monday to Friday, 9:00 AM to 5:00 PM
website adress lost and found Website : https://hardrockstadium.com/lost-and-found

List of the main items found

  • Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
  • Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
  • Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
  • Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)