Lost and Found Raleigh-Durham International Airport (RDU)

Left something behind at Raleigh-Durham Airport ? Whether you lost an item in flight or at the airport, this page explains how to report lost property at Raleigh Durham airport.

About Raleigh-Durham International Airport

Raleigh-Durham International Airport (IATA : RDU) serves North Carolina’s Research Triangle, about 16 kilometres northwest of downtown Raleigh. It works from Terminal 1 and Terminal 2, joined by a free shuttle bus. The largest carrier is American Airlines, alongside Delta, Southwest and other domestic operators spread across the two terminals.

The airport is connected to Raleigh and Durham by GoTriangle and GoRaleigh bus routes rather than rail.

Terminal 1 or Terminal 2, and Who Handles It

Two things set the process at RDU. First, Terminal 1 and Terminal 2 operate independently, so confirming which one you flew from is the first step in any report; your boarding pass will show it. Second, lost property here is handled by the Airport Police Department rather than a general customer-service desk, which is simply who to ask for, not a sign that anything is wrong. Put those together and the path is clear : work out your terminal, then contact the Airport Police.

Reporting a Lost Item at Raleigh-Durham Airport

Report to the Airport Police Department, in person while you are at the airport or by phone and through our platform afterwards. Give the terminal, the area and a clear description of the item.

RDU Airport Lost and Found (Airport Police)

Address : Airport Police Department
Raleigh-Durham International Airport
Raleigh, NC, United States

Opening hours : varies, including weekends and holidays; contact the department to confirm current times

Something left on board is recovered by the airline, not the airport. Give your carrier the flight number and seat so the crew can check the cabin.

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Common Places Items Turn Up at RDU

• Security screening and the tray return in whichever terminal you used
• Gate seating and the airside shops and cafes
• Baggage claim carousels on the arrivals level
• The free shuttle stops between Terminal 1 and Terminal 2
• The rental car area, where arriving passengers often head first

Collecting Your Item

When the department has your item, bring identification that matches the report to collect it, or send someone with written authorisation and both sets of documents. If returning is not practical, ask the department whether the item can be couriered to you.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : RDU Airport Lost and Found (Airport Police)
Address : Airport Police Department
Raleigh-Durham International Airport
Raleigh, NC, United States
Phone number : (919) 840-7553
Opening hours : Opening time varies, including weekends and holidays; contact the department to confirm current times
Website : https://www.rdu.com/airport-authority/public-safety/lost-and-found/

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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