Lost and Found Cleveland Hopkins International Airport (CLE)

Left something behind at Cleveland Hopkins Airport ? Whether it went missing in the terminal or on your way in by train, here is how to report your lost property at Cleveland Hopkins Airport.

About Cleveland Hopkins International Airport

Cleveland Hopkins International Airport (IATA : CLE) lies about 16 kilometres southwest of downtown Cleveland, Ohio, and works from a single main terminal with Concourses A through D. Once a hub for United Airlines, it lost that status in 2014, and today United and Southwest Airlines are among its largest carriers alongside other domestic operators.

The single-building layout means one team looks after lost property for the whole airport, which keeps the process simple once you know where to go.

Lost something on the RTA Red Line ?

Cleveland Hopkins has something unusual for a US airport : a direct rail link. The RTA Red Line runs right into the terminal, which makes it an easy way in from the city, but it also means belongings are sometimes left on the platform or on the train rather than inside the airport. If that is where your item went missing, it is the transit authority rather than the airport that handles it, so raise it with RTA as well as filing your airport report. If you are not sure, it is reasonable to check both.

Reporting a Lost Item at Cleveland Hopkins Airport

For anything lost inside the airport, the Central Information Desk on the Ticketing Level is the point of contact. Speak to staff there while you are at the airport, or reach the service by phone and through our platform afterwards, with the concourse, the time and a description.

CLE Airport Lost and Found

Address : Central Information Desk, Ticketing Level
Cleveland Hopkins International Airport
Cleveland, OH, United States

Opening hours : phone line Monday to Friday, 4:30 AM to 9:00 PM; in-person desk daily, 4:00 AM to 8:00 PM

If the item stayed on the plane, the airline takes over from there. Give your carrier the flight number and seat so the crew can search the cabin.

You can also complete and send in the Lost Item Report Form on our platform so that our team can assist you in reporting your lost item(s).

Some Useful Things to Know at Cleveland Hopkins

• The phone line and the in-person desk keep slightly different hours, so check which you need before setting out
• Unclaimed items are held for 30 days, so follow up on anything valuable well within that window
• Losses on the Red Line platform or train are handled by RTA, not the airport
• Bring identification that matches your report when you collect
• One team covers all four concourses, so you do not need to work out which gate before you call

Collecting Your Item

Once the item has been logged, bring photo identification matching the report to collect it, or send someone with written authorisation and both sets of documents. If returning in person is not practical, ask the desk whether the item can be couriered to you before the 30-day window closes.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page.
 

Contact information following the loss of an item

Name : CLE Airport Lost and Found
Address : Central Information Desk, Ticketing Level
Cleveland Hopkins International Airport
Cleveland, OH, United States
Phone number : (216) 265-0777
Opening hours : phone line Monday to Friday, 4:30 AM to 9:00 PM; in-person desk daily, 4:00 AM to 8:00 PM
Website : https://www.clevelandairport.com/airport/lost-and-found

List of the main items found

• Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
• Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
• Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
• Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)

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