Have you lost a personal item while travelling with Singapore Airlines?
Every day, passengers misplace belongings onboard Singapore Airlines flights. Find out how to report your lost items with Singapore Airlines.
What happens to lost property on a Singapore Airlines flight?
Items left behind are usually collected by cabin crew and transferred to the Lost and Found office at the arrival airport. Singapore Airlines specifies that in many cases, it is the airport authorities — not the airline — who manage the lost property process.
Does Singapore Airlines actually look for lost items?
Yes. While Singapore Airlines may not manage every Lost and Found process directly, they coordinate with airport services to match reported items with what has been found.
Can you recover lost items from a Singapore Airlines plane?
Yes. Reporting the loss with detailed information — flight number, date, item description — helps increase your chances of recovering it.
How to report a lost item onboard a Singapore Airlines flight?
If you’ve lost a personal item on while flying with Singapore Airlines, you can fill in the Lost Item Report Form on our platform to report your missing item.
The Singapore Airlines Lost Property office is located at:
Singapore Changi Airport, Singapore
Available hours:
Monday to Sunday: 7:00 AM – 11:00 PM
Phone: +65 6223 8888
How long does Singapore Airlines keep found property?
Retention policies vary, depending on the airport. Items are typically stored for 30 to 90 days before being disposed of or donated.
🛫 Airports served by Singapore Airlines Lost and Found services
-Singapore Changi Airport (SIN) — Main hub
-London Heathrow Airport (LHR)
-Los Angeles International Airport (LAX)
-Sydney Kingsford Smith Airport (SYD)
-Frankfurt Airport (FRA)
If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : Singapore Airlines Lost and Found 
Address : Changi Airport Terminal 2
Singapore 
Phone number : +65 6542 5544 
Opening hours : 24/7 
Website : https://www.singaporeair.com/get-help/damaged-or-missing-baggage
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)