Have you lost an item on a South Western Railway train ? On this page you’ll find information to help you report your lost property.
Good to know :
Lost items with South Western Railway (SWR) are kept for 3 months. Perishable items are thrown away. Cash is deposited at the bank. Passports are returned to the appropriate authorities. Bank cards are destroyed to prevent fraud.

If you have lost one or several item(s), you will find information on how to contact a lost and found property service on this page. Contact information following the loss of an item
Name : South Western Railway Lost Property
Address : Underneath London Waterloo Railway Station2 Lower Marsh, London SE1 8SE
Phone number : 0345 6000 650
Opening hours : Monday to Friday 07:30-19:00, closed on weekends and bank holidays
Website : https://www.southwesternrailway.com/contact-and-help/lost-property
List of the main items found
- Lost Personal Items : Keys, ID, Passport, Wallet, Documents, Badge, Licence (...)
- Lost Electronics : Phone, Tablet, Device charger, Camera, Laptop, Headphones (...)
- Lost Accessories : Purse, Bag, Backpack, Sunglasses, Eyeglasses, Jewellery (...)
- Lost Clothing : Gloves, Cap, Hat, Scarf, Sweater, Coat, Vest (...)
